Juul Phone Number

Calling Juul customer service faster by GetHuman

855-509-5885
Customer service
Current Wait: 16 mins (10m avg)
Hours: Mon-Fri 9am-6pm EST; best time to call: 2:15pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Recover AccountProblem With the PodsDevice SupportAccount AccessOrder VerificationA different issue
Get to a live person fastest: Calling the Juul number above should go right to a real human being

Reasons customers like you called recently

I bought my device yesterday and today the device just got really hot and now won’t cha...
17h ago
I did all the steps for age verification as a **-year-old woman and it got denied onlin...
a day ago
**** you people I am young and now addicted to nicotine and I can’t even tell my parent...
a day ago
Last month I had an issue with my JUUL and the pods that were damaged! Since they repla...
a day ago
Bought some pods and two of them didn’t work
a day ago
I have smoked fo ** years. I quit with juul. I use the mint pods. I don’t like the othe...
2d ago
I bought a few backs of mint juul pods and some of the liquid in the pods were all blac...
2d ago
I’ve had my juul for about two days now and now it’s not lighting up even when I put it...
3d ago
I have had * different pods that have been leaking. I’m unsure if it is a defect with t...
3d ago
Want to order juul online but having problems. Ur stupid I'd. I put in my email and sai...
3d ago
I bought a pack of classic tobacco and the flavor is horrid. I’ve been buying pods for...
4d ago
Juul is fully charged, charging light remains green. but the Juul won’t recognize pods...
6d ago
I’m confused as to why my device was $** in store.. but $** online and everywhere else...
7d ago
I like using the juul to help me quit smoking but lately when I buy the mango nicotine...
7d ago
My pods are dark in color and do not Taste right. I have bought * packs I have no use f...
7d ago
See more recent reasons for callingHelp me with my issue

Customer Number 855-509-5885 - by the Numbers

Phone number to dial
855-509-5885
Call-back available
NO
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
Mon-Fri 9am-6pm EST
Best time to dial
2:15pm
Navigate phone maze to a human
Direct to human
Average wait
10
Current wait
16
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or web
Quality of communication
56%
Quality of help
61%
Customer votes
4,337
Information last updated
Sat Nov 16 2019 10:00:00 GMT+0000 (UTC)

Juul's Best Toll-Free/800 Customer Phone Number

This is Juul's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Juul agent. This phone number is Juul's Best Phone Number because 31,632 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 855-509-5885 include Recover Account, Problem With the Pods, Device Support, Account Access, Order Verification and other customer service issues. The Juul call center that you call into has employees from Sioux Falls, SD / Mexico and is open Mon-Fri 9am-6pm EST according to customers. In total, Juul has 1 phone number. It's not always clear what is the best way to talk to Juul representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Juul - by phone or otherwise

While 855-509-5885 is Juul's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Juul customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Juul please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Juul.

What is GetHuman's Relationship to Juul?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Juul. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Delta Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Costco Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Delta or Costco. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Juul Contact Info

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