Juul Phone Number

Calling Juul customer service faster by GetHuman

855-509-5885
Customer service
Current Wait: 18 mins (7m avg)
Hours: Mon-Fri 9am-6pm EST; best time to call: 9:30am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Recover AccountProblem With the PodsDevice SupportAccount AccessOrder VerificationA different issue
Get to a live person fastest: Calling the Juul number above should go right to a real human being

Reasons customers like you called recently

The current price for the Juul device is $*.**, but I can't get the *.** price to show...
a day ago
Why did Juul stop making fruit flavors? If it was because they didn't want to make them...
20 days ago
You have been charging me on auto ship for pods I have not received for over *months. I...
a month ago
Opened my juul pod to find it broken and leaked all inside package.*I’d like a replacem...
a month ago
My account has been locked. How can I unlock the account?
a month ago
I filed a warranty claim for my Juul device:(it’s beginning to bulge and holds a charge...
a month ago
Can’t upload my ID for age verification
a month ago
I would like to know why I am charged a different price every time when I am ordering t...
a month ago
Terrible customer service!!! They don't even have a data base of S*N's of devices that...
a month ago
Won't let me enter my postcode..says it's invalid.i would really like to order your pro...
a month ago
How do I change billing information?
a month ago
Received an email saying I was authorized for a discount on a device but keep looping o...
2 months ago
I need to change shipping address for a recent order of Juul pods.
2 months ago
I bought my juul yesterday and it stopped working the light won’t come on and it will n...
2 months ago
I want shipping changed from standard shipping to next day air bc I need the order by F...
2 months ago
See more recent reasons for callingHelp me with my issue

Customer Number 855-509-5885 - by the Numbers

Phone number to dial
855-509-5885
Call-back available
NO
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
Mon-Fri 9am-6pm EST
Best time to dial
9:30am
Navigate phone maze to a human
Direct to human
Average wait
Current wait
18
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone, web
Quality of communication
53%
Quality of help
58%
Customer votes
4,334
Information last updated
Thu Jul 02 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

Juul's Best Toll-Free/800 Customer Phone Number

This is Juul's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Juul agent. This phone number is Juul's Best Phone Number because 31,632 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 855-509-5885 include Recover Account, Problem With the Pods, Device Support, Account Access, Order Verification and other customer service issues. The Juul call center that you call into has employees from Sioux Falls, SD / Mexico and is open Mon-Fri 9am-6pm EST according to customers. In total, Juul has 1 phone number. It's not always clear what is the best way to talk to Juul representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Juul - by phone or otherwise

While 855-509-5885 is Juul's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Juul customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Juul please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Juul.

What is GetHuman's Relationship to Juul?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Juul. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Amtrak Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Hulu Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Amtrak or Hulu. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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