Navient Customer Service Issues

I would like a refund immediately. I paid for December but stopped autopay a few days prior because I am currently overseas. Please refund the money urgently. I don't have any funds left as a result of a failed autopay attempt after cancellation. Kindly rectify the system to ensure the funds are back in my account today, as I require it for essentials.

In [redacted], I obtained my first student loan. I served in the military until [redacted] and accrued compound interest on the loan during this time, turning a $[redacted] loan into a much larger sum. Upon leaving the military, financial hardships prevented me from making full payments each month. Now, at 67 years old as of December [redacted] and relying solely on a $[redacted] monthly Social Security income to cover all my living expenses, I am curious about any available programs that could potentially reduce my student loan debt. I have received calls from third parties offering to help eliminate some or all of my debt, but I have been hesitant to respond as it seems they are profit-driven. I am seeking advice on legitimate programs that could assist me in easing this financial burden. Thank you for your assistance.

I am trying to access my tax form, but there are issues with resetting my password through the AI system. It keeps rejecting my last four Social Security number digits. I urgently need my tax form to file my taxes. The process is overly complicated. I might contact the IRS about this situation. You have my details and can send the form where you sent the notice. Due to security reasons, I am using the initials R-Dasher. Please respond promptly. Thank you.

I just reapplied for my income-driven repayment plan, but the income tax information I submitted doesn't show the income reduction I will have in [redacted] due to a decrease in my teaching hours by $[redacted] a month and an increase in my rent by $[redacted] a month. My first pay stub reflecting this change will be available on 2/28/23. Could you assist me in adjusting my IDR to accurately reflect my decreased income for [redacted]?

I have both subsidized and unsubsidized loans. I think one doesn't require payments for a year. For the other, paperwork was supposed to be mailed for me to complete, but I haven't received it. Just a heads up - my checking account was hacked, and all my money was taken. Bills amounting to 10K that I paid over the last year got reversed and sent to unknown individuals. Additionally, I lost my job. I'm working on getting things sorted out and dealing with the bank.

I submitted my federal student aid form for the renewal of my IBR repayment plan with Navient for my federal student loan. I sent in my paystubs before the deadline on 03/23/[redacted]. However, despite having a Navient representative guide me through the process, I received an email from Navient acknowledging the receipt of my paystubs but not the application itself. Today, when I tried to contact Navient, the recorded message stated that they were closed, despite their supposed 8pm closing time. I completed all the necessary steps correctly and on time, and I am eager to have this issue resolved promptly.