Nelnet Loans Phone Number

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888-486-4722
Customer service
Current Wait: 7 mins (3m avg)
Hours: 24 hours, 7 days; best time to call: 10:45am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 0 then 0# and 0#

Reasons customers like you called recently

I need on Nelnet letter head a letter showing that owe no money to Nelnet, that all my...
Just need a letter on Nelnet letter head showing that I have paid off all my student lo...
Since I've gotten my loan for the summer apparently starting in the summer some weird o...
I need financial assistance and I have not receieved any
Lost job no income can’t make repayments
My credit report has loans illegally reported by nelnet**
Estaba estudiando y dej* de estudiar por problemas de salud. Estoy matriculada para est...
Unable to login to account to pay
I owe for my student loan and I would like to see if I can get a low income related for...
I need to reschedule*cancel a payment due to an unexpected matter that’s occurred. I ca...
I called last week regarding a concern about my auto debit. When I signed up for auto d...
Auto pay please have a question about a payment set up and then setting up auto pay on...
I’d like to push back my auto payment date for my student loan this one time
Estoy tratando de pagar el pr*stamo hace d*as y me dejan esperando m*s de media hora y...
I have been moved around a great deal and have been trying to unsuccessfully rectify a...
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Customer Number 888-486-4722 - by the Numbers

Phone number to dial888-486-4722
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial10:45am
Navigate phone maze to a humanPress 0 then 0# and 0#
Average wait
Current wait7
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web, twitter
Quality of communication88%
Quality of help84%
Customer votes339
Information last updatedThu Nov 25 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Nelnet Loans's Best Toll-Free/800 Customer Phone Number

This is Nelnet Loans's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Nelnet Loans agent. This phone number is Nelnet Loans's Best Phone Number because 13,968 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-486-4722 include Request a loan, Eligibility question, Repayment question, Overcharge/Strange charge, Extension and other customer service issues. Rather than trying to call Nelnet Loans first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or twitter. In total, Nelnet Loans has 1 phone number. It's not always clear what is the best way to talk to Nelnet Loans representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Nelnet Loans - by phone or otherwise

While 888-486-4722 is Nelnet Loans's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Nelnet Loans please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Nelnet Loans.

What is GetHuman's Relationship to Nelnet Loans?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Nelnet Loans. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Nelnet Loans Contact Info

All Nelnet Loans contacts
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