Nelnet Loans Phone Number

Calling Nelnet Loans customer service faster by GetHuman

888-486-4722
Customer service
Current Wait: 2 mins (2m avg)
Hours: 24 hours, 7 days; best time to call: 3pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Request a loanEligibility questionRepayment questionOvercharge/Strange chargeExtensionA different issue
Get to a live person fastest: Press 0 then 0# and 0#

Reasons customers like you called recently

I do not recognize the image on my log in page. Page says do not put in password if im...
3d ago
Want to defer loans because I can not pay them at this time as I am unemployed.
a mo ago
I made a payment over the phone over a week ago, and the money still has not come out o...
a mo ago
Loan adjustment for payments
a mo ago
I applied for an Income-Driven Repayment Plan. I am concerned that I may need to re-sub...
2 mos ago
I paid off one group of loans in December and it’s still accruing interest and I’m bein...
2 mos ago
change repayment plan
2 mos ago
I thought my longs was in a deferment and I see that it is it so I have a past due bala...
2 mos ago
Estaba estudiando y dej* de estudiar por problemas de salud. Estoy matriculada para est...
2 mos ago
Unable to login to account to pay
2 mos ago
I owe for my student loan and I would like to see if I can get a low income related for...
2 mos ago
I need to reschedule*cancel a payment due to an unexpected matter that’s occurred. I ca...
2 mos ago
I called last week regarding a concern about my auto debit. When I signed up for auto d...
3 mos ago
wanted to know if i can set up a ** dollar payment plan to my delinquent account. my m...
3 mos ago
Auto pay please have a question about a payment set up and then setting up auto pay on...
3 mos ago
See more recent reasons for callingHelp me with my issue

Customer Number 888-486-4722 - by the Numbers

Phone number to dial
888-486-4722
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
24 hours, 7 days
Best time to dial
3pm
Navigate phone maze to a human
Press 0 then 0# and 0#
Average wait
2
Current wait
2
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or web or twitter
Quality of communication
82%
Quality of help
90%
Customer votes
308
Information last updated
Thu Feb 20 2020 09:00:00 GMT+0000 (UTC)

Nelnet Loans's Best Toll-Free/800 Customer Phone Number

This is Nelnet Loans's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Nelnet Loans agent. This phone number is Nelnet Loans's Best Phone Number because 13,968 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-486-4722 include Request a loan, Eligibility question, Repayment question, Overcharge/Strange charge, Extension and other customer service issues. Rather than trying to call Nelnet Loans we recommend you tell us what issue you are having and then possibly contact them via phone or web or twitter. In total, Nelnet Loans has 1 phone number. It's not always clear what is the best way to talk to Nelnet Loans representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Nelnet Loans - by phone or otherwise

While 888-486-4722 is Nelnet Loans's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Nelnet Loans customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Nelnet Loans please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Nelnet Loans.

What is GetHuman's Relationship to Nelnet Loans?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Nelnet Loans. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Nelnet Loans Contact Info

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