Toshiba Customer Service

Ways to contact Toshiba and solve common issues

Use Toshiba's Phone Number

Toshiba's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.
If you think your issue may not warrant a phone call, you can also read below for answers to common questions.
You can also scan over all the phone and non-phone-based contact information we've gathered for Toshiba

Contacting Toshiba customer support

Below you can compare and contrast the 5 ways to contact Toshiba by looking at which ones are the fastest and which ones other customers recommend the most for solving Toshiba customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Toshiba across the following channels: Phone, Chat, Web, Twitter.

Phone number / contactWaitVotes
Customer Support & Sales
3 mins300
Computers & Tablets Technical Support
26 mins108
Live Chat at
Technical Support
3 mins287
Online Help at
Technical Support
< 2 hrs193
Technical Support
10 mins380

Toshiba: top questions, issues & solutions

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Toshiba.
Where can I find user manuals and guides for Toshiba devices?
You can easily find user manuals and guides for Toshiba devices on the official Toshiba website. Simply visit the website and navigate to the "Support" section. Under the support tab, you will find a variety of options to choose from. Look for the "User Manuals" or "Product Guides" option and click on it. This will lead you to a page where you can search for the specific device you own. You can enter the model number or browse through the different categories to locate your device. Once you find your device, you will have access to downloadable user manuals and guides in PDF format. Toshiba's website provides comprehensive and up-to-date information to assist you in operating your Toshiba devices effectively and efficiently.
What payment methods are accepted for purchasing Toshiba products?
Toshiba accepts a variety of secure payment methods for purchasing their products. Customers can conveniently pay using major credit cards, including Visa, Mastercard, and American Express. In addition to traditional card payments, Toshiba also supports online payment services like PayPal, allowing for a seamless and secure checkout experience. By offering multiple payment options, customers have the flexibility to choose what works best for them, whether it's a credit card they already have or a trusted online payment service. Ensuring customer satisfaction, Toshiba aims to make the purchasing process as smooth and convenient as possible.
Are there any promotions or discounts available for Toshiba products?
Yes, Toshiba offers various promotions and discounts on its products. Customers can check the Toshiba website or subscribe to their newsletter to stay updated on the latest deals and discounts. They frequently run limited-time promotions and bundle offers, providing cost savings on select Toshiba products. Additionally, Toshiba may have special discounts during seasonal sales events like Black Friday and Cyber Monday. Customers are encouraged to explore the website or contact Toshiba's customer service for specific details on current promotions and discounts available for their desired products.
Can I upgrade the hardware components of my Toshiba computer?
Yes, you can upgrade the hardware components of your Toshiba computer. Toshiba designs their computers with user accessibility in mind, allowing for easy upgrades. You can upgrade various hardware components such as RAM, storage drives, and graphics cards depending on your specific model. However, it is recommended to refer to the user manual or consult Toshiba's customer support for specific instructions and compatibility information before attempting any upgrades. It is important to note that some upgrades may void the warranty, so it is advisable to ensure that the upgrades are done correctly and by qualified professionals, or by following Toshiba's guidelines. Upgrading the hardware components can greatly enhance your computer's performance, allowing you to meet your evolving needs and prolong its lifespan.
What is the return policy for Toshiba products?
Toshiba offers a hassle-free return policy for their products. If you are not satisfied with your purchase, you can return it within 30 days of the original purchase date for a full refund. The product must be in its original condition and packaging, with all original accessories and documentation. However, certain items such as software, consumables, and personalized products may not be eligible for return or refund. To initiate a return, you can contact Toshiba's customer support team or visit their website for more information on the return process. It is recommended to keep the original receipt or proof of purchase handy while returning the product.
What is the warranty period for Toshiba products?
The warranty period for Toshiba products typically varies depending on the product category. Toshiba provides a standard warranty of 1 year for most of its consumer electronic products, such as laptops, tablets, and televisions. However, certain products may have extended warranty options available, which can extend the coverage period beyond 1 year. It is recommended to check the warranty documentation accompanying the specific Toshiba product or visit their official website for more detailed information on the warranty duration and any additional warranty plans offered.
There's more!
Click below to show 2 more questions, answers, and complete guides to common Toshiba customer support problem.

Recent reasons customers contacted Toshiba:

broke the glass plate in the microwave EM***A*C-BS*I need a replacement
My VCR * DVD player does not want to play certain DVDs I've tried unplugging and replug...
My DVD on the Toshiba VCR * DVD model number SD-V***. Instead of playing it it keeps sa...
************. ****** ************* ****** Toshiba DW-**F* (S...
how do l register my dehumidifier ?
Somebody changed my passwords and I cannot get into my laptop and I don't have a hard d...
i was ordered toshibha samrt android tv v**mp thorugh flipkart on ** may **** on that t...
Keep trying to order a factory image USB stick for My Toshiba laptop and the internet o...
I made complaint to Toshiba lifestyle about my defective Toshiba microwave. The lady de...
Hello, my name is Matthew Nelson, I'm a social media influencer who makes long and shor...
My tv screen went like a rainbow
Bonjour, ma TV Toshiba **U****DG*TV led ** ne fonctionne plus depuis * jours on entend...
My TOSHIBA laptop keep giving me bluescreen and goes off after the bluescreen. I need a...
Circuit breaker, tripped, and volume on TV does not work
More customer issues

Help me with my issue

Does GetHuman work with Toshiba?

GetHuman does not work with Toshiba's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Toshiba at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Toshiba's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Toshiba at a Glance

Toshiba has 1 chat option
Toshiba has no customer email
Toshiba has 1 help forum
Toshiba has 1 twitter handle
Toshiba has no facebook page
Contact information overview

Answered on this page:

Where can I find drivers and software updates for my Toshiba device?
Solutions to common issues

Contacting Other Companies

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!