Truist Bank Customer Service

Ways to contact Truist Bank and solve common issues

Use Truist Bank's Phone Number

Truist Bank's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.
If you think your issue may not warrant a phone call, you can also read below for answers to common questions.
You can also scan over all the phone and non-phone-based contact information we've gathered for Truist Bank

Contacting Truist Bank customer support

Below you can compare and contrast the 5 ways to contact Truist Bank by looking at which ones are the fastest and which ones other customers recommend the most for solving Truist Bank customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Truist Bank across the following channels: Phone, Web.

Phone number / contactWaitVotes
Customer Service
13 mins75
Wealth Client Care
15 mins480
Home Loans
3 mins372
Private Wealth Management
45 mins415
Online Help at
Customer Service
< 2 hrs336

Truist Bank: top questions, issues & solutions

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Truist Bank.
What are the fees associated with a Truist Bank checking account?
Truist Bank offers flexible checking account options with varying fee structures. The exact fees depend on the specific type of checking account you choose. While some accounts may have no monthly maintenance fees, others might have a minimal charge. Overdraft and returned item fees are applicable if your account balance goes below zero or if a payment is returned. ATM fees may apply for using non-Truist Bank ATMs, but many accounts offer fee reimbursement for a certain number of transactions per statement cycle. Additional charges might be levied for specialized services like cashier's checks, wire transfers, or stop payments. To find out about the precise fees and charges associated with a particular Truist Bank checking account, it is recommended to consult the account disclosure document or contact a Truist Bank representative.
Can I transfer money between my Truist Bank accounts?
Yes, you can transfer money between your Truist Bank accounts. Truist Bank offers a convenient and secure way to move funds between your various accounts within their banking platform. Whether you want to transfer money from your checking account to your savings account or make a payment from your loan account, Truist Bank allows you to easily manage your funds. Through their online banking portal or mobile app, you can initiate transfers with just a few clicks. Additionally, Truist Bank provides options for scheduled transfers, enabling you to set up recurring transfers or plan future transactions. With Truist Bank, transferring money between your accounts is a hassle-free process, ensuring your financial needs are met promptly and efficiently.
There's more!
Click below to show 1 more questions, answers, and complete guides to common Truist Bank customer support problem.

Does GetHuman work with Truist Bank?

GetHuman does not work with Truist Bank's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Truist Bank at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Truist Bank's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Truist Bank at a Glance

Truist Bank has no chat option
Truist Bank has no customer email
Truist Bank has 1 help forum
Truist Bank has no twitter handle
Truist Bank has no facebook page
Contact information overview

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