DISH Customer FAQ

To update your phone number on your DISH account, you can do so through the MyDISH app or the DISH website by logging into your account. Look for the account settings or profile section where you can update your contact information.

To program your remote on your Joey, first press the "Home" button twice on your remote. Select "Settings" from the menu, then choose "Remote Control," and finally select the "Device Pairing" option. Follow the on-screen instructions to complete the pairing process.

We're sorry to hear you're having trouble using the YouTube app on your DISH. There could be several reasons for this. First, make sure your receiver is connected to the internet. If it's not, reset your receiver and internet connection. Check if there are any updates available for your receiver or the YouTube app itself. If it doesn't work, try resetting your receiver to its factory settings. Please note that this option should be your last resort as it will erase all your personal settings. If none of these steps work, it might be a temporary issue with the YouTube service, and you may need to try again later.

Yes, it's possible to get your recently used channels back on your screen. The exact method may vary depending on your DISH receiver model, but generally, you can head to the settings or preferences menu. Look for an option labeled 'Channel Guide' or 'Recents'. Here you should find the settings for your recently viewed or favorite channels. Make sure this feature is enabled so these channels appear on your screen. If this doesn't work it's possible a recent update or change in your settings may have affected this. You may need to reset your receiver or refresh your system for changes to take effect.

Yes, with DISH service, you can watch separate channels on separate TVs. However, you would need a multi-room set-up to do this, which may require multiple receivers or a multi-room DVR. Each TV needs to be connected to a receiver to control the channel that the TV displays. This way, each TV can be on a different channel at the same time. Please be aware that additional equipment may have extra costs associated with it.