Frontier Airlines Customer FAQ

To file a complaint regarding your luggage with Frontier Airlines, you can visit the appropriate section on their website dedicated to baggage issues. There, you’ll find the necessary forms and instructions to submit your complaint about lost, damaged, or delayed luggage.

To request a refund for an upgraded seat that was changed to a regular seat, you should follow the refund process outlined by Frontier Airlines. Typically, this involves visiting their website, logging into your account, and navigating to the manage booking section. You'll need to provide your flight details and any relevant information about the upgrade. If eligible, the refund will be processed according to their policy.

We cannot guarantee that every flight will have internet availability. Internet access depends on the aircraft and route. Some Frontier Airlines flights may offer Wi-Fi services. Please check during the booking process or onboard for more information about Wi-Fi availability on your specific flight.

To bring your oxygen concentrator on board with Frontier Airlines, you need to ensure it is FAA-approved and meets the carrier's requirements. Notify us in advance about your need for medical devices for proper accommodations. Bring a copy of your prescription or a doctor's note, if possible. Additionally, you may need to provide a detailed plan for using the device during the flight. Always check for any specific guidelines or restrictions applicable to your situation before your travel date.

For domestic flights in the U.S., children under 18 do not need to provide identification when flying with an adult, but it's advisable to have a copy of their birth certificate or another form of identification, just in case. Check with your specific airline for any additional requirements.