How Do I Request Wheelchair Access for My Frontier Airlines Flight?

Air travel has become a trusted and preferred mode of transport over the years because of its time-efficiency, safety, convenience, and comfort. However, obstacles such as crowded airport spaces, extended security check queues, and baggage restrictions make air travel quite hectic, particularly if you have a disability.

The Bureau of Transportation Statistics estimates that 25.5 million Americans aged five years and above have self-reported travel-limiting disabilities. In line with the Air Carrier Access Act, the US government requires all domestic and international flights with departure or origin points in the United States to provide the necessary assistance to such persons to ensure their safe travel.

Frontier Airlines, headquartered in Denver, has been in the air travel sector since 1994, and it serves around 60 destinations across the United States, Dominican Republic, and Mexico. It adheres to the Air Carrier Access Act provisions by allowing passengers with disabilities to request for wheelchair access following the steps outlined below.

How do I request wheelchair access for my Frontier Airlines flight?

Frontier Airlines advises passengers to request wheelchair access by adding a particular service request when making flight reservations. Here's how you go about it:

• Visit https://www.flyfrontier.com/.
• Enter where you are coming from and your destination.
• Indicate your departure and return date.
• Enter the number of passengers.
• If you have a promotion code, you can use it to purchase a discounted ticket.
• Press "Search."
• Once you've found a flight that matches your travel plans, make the necessary payments to secure a seat.
• Locate the "Traveler Details" link, and click on it to access this page.
• On the page, select "Add Special Services."
• Select the options that favor your condition.

Once you arrive at the airport, alert a Frontier Airlines representative, and you'll receive a wheelchair. The airline offers aisle wheelchair assistance to immobile passengers to assist in boarding and alighting the aircraft.

Where such support is necessary, you're advised to request this service when making your reservation following the steps above. Also, while at the airport, tell a Frontier representative that you need assistance boarding the plane.

If you will be checking any extra assistive devices before boarding your flight, ensure you fasten well-labeled identifiers to your device. Below are other regulations to pay attention to when using personal wheelchairs and additional assistive devices on a Frontier Airlines flight:

• The company accepts all types of wheelchair and assistive devices kept in the cargo compartment as checked baggage. However, they are not considered as part of the passenger's luggage; hence no charges apply.
• Frontier Airlines has designated one priority space in the passenger cabins of all Airbus aircraft for onboard wheelchair stowage.
• The in-built wheelchair stowage option is available on a first-come-first-served basis when you request it at the airport.
• Other assistive devices such as canes, crutches, and walkers will be given priority onboard stowage in compliance with FAA regulations. Also, this service will not be added to the passenger's carry-on baggage allowance.
• Passengers with electric wheelchairs using spillable and non-spillable batteries should disconnect the cells before they are stored in the cargo compartment unless the device has features that effectively prevent unintentional activation.
• Disconnected spillable batteries must be housed in a special battery box if it can't be loaded, secured, and unloaded in an upright position.

Alternatively

Passengers seeking further assistance with their particular service request can fill out the Airline's "Contact Us Form" or contact the airline's representatives for immediate response.