Frontier Airlines Phone Number

Calling Frontier Airlines customer service faster by GetHuman

801-401-9000
Customer service
Current Wait: 38 mins (33m avg)
Hours: 24 hours, 7 days; best time to call: 8:45am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Update ReservationCancelled FlightRefund a ChargeSpecial RequestFlight InquiryA different issue
Get to a live person fastest: Keep pressing 0 until transferred

Reasons customers like you called recently

Need refund for a flight canceled by the airline. Flight **** on July * ****. Confirm...
6 hours ago
Is my flight cancelled?
6 hours ago
I have $***.** travel credit from cancelled booking * QFKU*U. Does it expire today or d...
15 hours ago
On July *, ****, myself, Shanita Press and two other passengers, Shana Press and Sergio...
16 hours ago
I am traveling from PHL to Den F* *****Den to Phoenix F* ***
16 hours ago
I want to cancel my upcoming flight reservation due to unforeseen circumstances regardi...
17 hours ago
Do you allow portable concentrators on plane my father needs **** oxygen I will buy or...
a day ago
Is Fronteir flying to california
a day ago
I need an up date on a lost carry on bag. I added a lost report ********. I haven't hea...
a day ago
my flight was cancelled, need a new flight book for earliest time
a day ago
I want to change my date flight
a day ago
You never called back from this morning I have been waiting hours even for the GetHuman...
a day ago
I was charged $**.** on my credit card. I did not authorize this charge. If this is not...
a day ago
am a Frontier credit card holder. I checked my mileage on my account and it shows I hav...
a day ago
I am a Frontier credit card holder. I checked my mileage on my account and it shows I...
a day ago
See more recent reasons for callingHelp me with my issue

Our Editor's Notes on Frontier Airlines's Phone-Based Customer Care

Frontier Airlines is a discount air carrier that operates in the United States and internationally. As one of the largest commercial airlines in the U.S. it isn't surprising that Frontier Airlines gets a lot of requests for customer service.

Why Do People Call Frontier Airlines Customer Support?

People call Frontier Airlines customer support for a range of reasons, including:

  • Questions about airline schedules
  • Purchasing tickets
  • Changing or canceling a reservation
  • Request for group discount travel rates
  • Information about flight delays and anticipated arrival times
  • Inquiries about Frontier Miles, Frontier Airline's frequent flyer program

Best Practices for Calling Frontier Airlines Customer Service

There are several things that you can do to help Or that your call to Frontier Airlines is handled quickly and professionally:

Assemble all relevant documentation before your call. Documentation may include confirmation numbers, billing statements, flight confirmations and boarding passes. If you have a Frontier Miles account, have your membership number handy.

Make sure you are calling the right number. As is true for many airlines, Frontier Airlines has several different departments, each with its own customer service phone number. A full list of departments and numbers can be found on Frontier's website. Frontier Airlines does ask that inquiries regarding lost items and luggage be submitted via an online form.

Make sure you can take notes during your call using pen and paper or, of course, your computer or mobile device.

How do Consumers Feel About Calling Frontier Airlines Customer Service?

Reports about the quality of Frontier Airlines customer service seem to be mixed. In recent years, Frontier has received some negative publicity about its customer service. Some flyers feel that Frontier is not responsive to customer service requests and can take a long time to keep its promises, such as refunding the cost of a flight.

What Kind of Issues can Frontier Airlines Customer Service Representative Resolve?

A Frontier Airlines customer service representative can address many typical issues experienced by travelers. These include the need to book, change or cancel flights, as well as track flight delays and arrival times. In situations where a flyer has special requests, such as accommodations for a special diet or a disability, Frontier Airlines' customer service can often assist.

What Can't Be Resolved With a Call to Frontier Airlines Customer Service?

Frontier Airlines cannot address airport issues. For example, if you have a concern about airport security, or have lost an item in an airport, you will need to contact the airport directly to seek a resolution.

What Should You Do If You Have an Unsuccessful Call with Frontier Airlines?

You get off the phone with frontier airlines customer support, and feel as though your questions were not answered or that you were not able to get your concerns resolved, don't give up. You may still have options.

  • First, review the notes that you took during your call. You may be able to identify an area of miscommunication that badly affected your conversation with the customer service agent. Having this information can be quite helpful when you contact Frontier Airlines again.
  • Next, call Frontier back. Politely explain that you are calling for a second time regarding your problem. Explain your issue and highlight any problems that you had with the first conversation. Keep in mind that customer service agents have different levels of training and experience. The next person you speak to might be better prepared to respond to your request.
  • If you are unable to resolve your issue by phone, consider getting in touch with Frontier using a different method. You may be able to fill out an online form via the frontier Airlines website, or you might opt to reach out to Frontier Airlines through its social media accounts.
  • Another option for those who booked their flights through a third-party website or a travel agent is to ask the agent or booking service to advocate for you. This doesn't always work, but Frontier may be responsive to a service or travel professional who regularly books flights with the airline.

Customer Number 801-401-9000 - by the Numbers

Phone number to dial
801-401-9000
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
24 hours, 7 days
Best time to dial
8:45am
Navigate phone maze to a human
Keep pressing 0 until transferred
Average wait
Current wait
38
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone, web, twitter
Quality of communication
50%
Quality of help
53%
Customer votes
4,938
Information last updated
Wed Jul 01 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Frontier Airlines's Best Toll-Free/800 Customer Phone Number

This is Frontier Airlines's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Frontier Airlines agent. This phone number is Frontier Airlines's Best Phone Number because 100,962 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 801-401-9000 include Update Reservation, Cancelled Flight, Refund a Charge, Special Request, Flight Inquiry and other customer service issues. The Frontier Airlines call center that you call into has employees from Colorado and is open 24 hours, 7 days according to customers. In total, Frontier Airlines has 4 phone numbers. It's not always clear what is the best way to talk to Frontier Airlines representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Frontier Airlines - by phone or otherwise

While 801-401-9000 is Frontier Airlines's best toll-free number, there are 6 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Frontier Airlines customers, is by calling their 888-601-4296 phone number for their Group Travel Customer Service department. Besides calling, the next favorite option for customers looking for help is via 888-601-4296 for Group Travel Customer Service. If you think this information is inaccurate or know of other ways to contact Frontier Airlines please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Frontier Airlines.

What is GetHuman's Relationship to Frontier Airlines?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Frontier Airlines. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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