What is the equipment return process if I cancel my Frontier Communications service?
To return equipment after canceling Frontier Communications service, follow a simple procedure. First, locate all the Frontier equipment, including routers, set-top boxes, remotes, and any other devices provided by Frontier. Package them securely using the original packaging, if available. Then, visit a nearby Frontier retail store, where a representative will accept the equipment and provide a receipt as proof of return. Alternatively, explore the option of scheduling a pickup through Frontier's Return and Pickup Service, available in certain areas. Customers are advised to remove any personal information from the equipment before returning it. Failure to return the equipment promptly might result in non-return fees, so it is crucial to initiate the return process soon after canceling the service.
Answered May 3, 2024
Need further help?
Type out your followup or related question and we will get you an answer right away.
Need to call Frontier Communications?
If you need to call Frontier Communications customer service, now that you have the answers
that you needed, click the button below. You can either call them on your phone or use our
free AI-powered phone to dial for you, get a rep for you, and more.
Call Frontier Communications