Frontier Communications Customer Service

Contact Frontier Communications & solve common issues

Use Frontier Communications's Phone Number

Frontier Communications's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Frontier Communications. Below you will also find the phone and non-phone-based contact information we've gathered.

Frontier Communications: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Frontier Communications.
There's more!
Click below to show 18 more questions, answers, and complete guides to common Frontier Communications customer support problems.

Contacting Frontier Communications customer support

Below you can compare and contrast the 8 ways to contact Frontier Communications by looking at which ones are the fastest and which ones other customers recommend the most for solving Frontier Communications customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Frontier Communications across the following channels: Phone, Web, Chat.

Phone number / contactWaitVotes
Customer Service
8 mins195
Business Accounts
21 mins117
Call For New Service
< 1 min276
Online Help at
Customer Service
< 60 hrs442
New Customer Concierge
13 mins403
Moving & Address Change Concierge
14 mins437
Deals & Packages Concierge
15 mins48
Live Chat at
Customer Service
15 mins251

Recent reasons customers contacted Frontier Communications:

No internet, payed bill less than * days ago
Question for a human being not a robot. I want to talk to a human being not a robot. Y...
I need to report a hazard from exposed cable. I give up going through automated systems...
Why is my service interrupted
The Internet needs to be re setup and I need a technician to come out to my place
Hi my name is Bellanira Figueroa an am a current customer I just want to know how to ad...
Can't sign in to my account
Technician never showed up in the allotted time frame
I was unable to make due to flight being delayed for greater than * hours. Refund has y...
My account is being paid by someone else at my address. I can't get the account informa...
I have a complicated account problem I need to resolve. Please help.
I need to change my account information. I don't have access to it because someone else...
I dropped Frontier * months ago. Keep getting emails that says my payment is either pro...
Regarding account and billing
Long cable run from street to house. Need cable located down long driveway. Private u...

Help me with my issue

Does GetHuman work with Frontier Communications?

GetHuman does not work with Frontier Communications's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Frontier Communications at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Frontier Communications's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Frontier Communications at a Glance

Frontier Communications has 1 chat option
Frontier Communications has no customer email
Frontier Communications has 1 help forum
Frontier Communications has no twitter handle
Frontier Communications has no facebook page
Contact information overview

Answered on this page:

How Do I Cancel My Frontier Communications Service?
What Internet Speed Do I Need from Frontier?
How Do I Fix Buffering Problems with Frontier?
How Do I Switch My Internet Provider to Frontier Communications?
How Do I Update the Payment Method on File with Frontier Communications?
How Do I Pay My Frontier Communications Bill Online?
Where Can I Pay My Frontier Communications Bill?
Solutions to common issues

Contacting Other Companies

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
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