Hotels.com Customer Service

Hacks for calling & contacting them faster, tips for common issues & customer reviews

Contacting Hotels.com

Contact Hotels.com
See the best way to reach Hotels.com customer support and compare their 2 phone numbers, email address, and 3 help pages.
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Common Problem Categories

As reported by Hotels.com customers to GetHuman in the last 60 days
Make a booking: 67 inquiries
Change booking: 513 inquiries
Cancel booking: 398 inquiries
Overcharge/Strange charge: 103 inquiries
Loyalty program: 84 inquiries

Hotels.com Customer Reviews

1.92 out of 5 | 153 reviews

About Hotels.com

If you're here looking up Hotels.com customer care, you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. Hotels.com also goes by or is associated with the names Hotels.com LP, Hotels.com. They are considered to be part of the following sectors and industries: Information Technology, Software & Services, Internet Software & Services, Internet. Hotels.com is associated with terms like private, internet, technology, marketplace, b2c by their customers and industry analysts. Their competition, in the eyes of customers, are companies like Booking.com, Priceline, Expedia, Orbitz, Kayak. They employ 1,440 people according to customers in the know.
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