Hotels.com Customer FAQ

Travelers who have used Hotels.com to book hotel rooms or vacation rentals can cancel their reservation online. Hotel reservations can be canceled directly from Hotels.com website. Vacation rentals must be cancelled through the property manager, and property manager information is included in the booking details. Information about refunds or fees is also included in the booking details.

Travelers who have used Hotels.com to book hotel rooms or vacation rentals can cancel their reservation online. Hotel reservations can be canceled directly from Hotels.com website. Vacation rentals must be cancelled through the property manager, and property manager information is included in the booking details. Information about refunds or fees is also included in the booking details.

Customers have many different options when it comes to contacting hotels.com. They can reach out via the hotels.com toll-free number 24/7, send an email, use virtual chat, or use the mobile app to make contact. Hotels.com has made it convenient and easy for customers to reach out in the manner that's most convenient for them. Most, if not all of the contact options are available to customers 24/7.

Customers have many different options when it comes to contacting hotels.com. They can reach out via the hotels.com toll-free number 24/7, send an email, use virtual chat, or use the mobile app to make contact. Hotels.com has made it convenient and easy for customers to reach out in the manner that's most convenient for them. Most, if not all of the contact options are available to customers 24/7.

Travelers who have used Hotels.com to book hotel rooms or vacation rentals can cancel their reservation online. Hotel reservations can be canceled directly from Hotels.com website. Vacation rentals must be cancelled through the property manager, and property manager information is included in the booking details. Information about refunds or fees is also included in the booking details.