Hotels.com Phone Number
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Current Wait: 91 mins (60m avg)
Hours: 24 hours, 7 days; best time to call: 9:30am
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Reasons customers like you called recently
I don’t have my phone number in there *My email and password doesn’t work with login *D...
VIRTUAL CARD DECLINED
N Ed to add customer to the check in
I need more information about the hotels reward program
I made a reservation more than a month ago and never received a confirmation number. I...
I have a reservation at a hotel in Italy and cannot travel due to Covid. I think it abo...
I like to book a flight from Rochester new York to Phoenix Arizona.
I mistakingly made a reservation for a hotel for last night and it was meant for tonigh...
I am confused whether I am a silver member. How can I tell and how can it be used at my...
Can I change or cancel a booking on the same day it is reserved for?
The wrong dates were entered on the reservation. It said *-**-** but should have said...
I am a hotel employee in need of customer service.
My gift card * is not recognized. I need to speak to someone immediately to help rectif...
i canceled a room on **** and didnt get my refund, called and cancelled but never reci...
I paid for a room today at quality inn in Galveston texas.. The manager said she saw th...See more recent reasons for calling
Help me with my issue
Customer Number 800-346-8357 - by the Numbers
Phone number to dial800-346-8357
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial9:30am
Navigate phone maze to a humanPress 1, then 5, then 5 then 0# each time it asks for your itinerary or phone number.
Rank (among phone numbers)1
Alternate methodsphone, email, web
Quality of communication81%
Quality of help58%
Information last updatedThu Sep 16 2021 10:00:00 GMT+0000 (Coordinated Universal Time)
Hotels.com's Best Toll-Free/800 Customer Phone Number
This is Hotels.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Hotels.com agent. This phone number is Hotels.com's Best Phone Number because 27,378 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-346-8357 include Recover Account, Change a Reservation, Make a Booking, Cancel a Reservation, Problem With a Rental and other customer service issues. The Hotels.com call center that you call into has employees from Philippines, El Salvador and is open 24 hours, 7 days according to customers. In total, Hotels.com has 1 phone number. It's not always clear what is the best way to talk to Hotels.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
Contacting Hotels.com - by phone or otherwise
While 800-346-8357 is Hotels.com's best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via firstname.lastname@example.org for Customer Service. If you think this information is inaccurate or know of other ways to contact Hotels.com please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Hotels.com.
What is GetHuman's Relationship to Hotels.com?
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Hotels.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.