CIGNA Phone Number

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Customer service
Current Wait: 18 mins (15m avg)
Hours: 24 hours, 7 days; best time to call: 8:15am
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Get to a live person fastest: Press ## at each prompt, ignoring messages OR Say "Speak to an associate"

Reasons customers like you called recently

Y’all took out money out of my account twice in * week I need my money back
Received a bill from medical provider, stated cigna denied claim
Problem with viewing medical coverage. My name is Crystal McGowan, ID number is *********
Trying to reset online password not working tried * times
Information on coverage
Need an update on dental claims that have not processed
I’m looking to speak to a representative about bereavement leave. I need to get informa...
Made a complaint about the transportation benefit I have to and from doctors it's happe...
I’m getting a septoplasty on Tuesday and my doctor assured me there would be no out of...
I have a surgery planned with my ENT scheduled for Tuesday. It's a septoplasty and turb...
Need account activation now
Following up with the process of my paperwork from my physician. I’m in bad pain and ne...
Got a term for non payment email but I had no idea that my automated payment didn't go...
Insurance change group
I can’t get anybody to answer the phone at CIGNA health insurance, I need help from them!
See more recent reasons for calling

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Customer Number 800-244-6224 - by the Numbers

Phone number to dial800-244-6224
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial8:15am
Navigate phone maze to a humanPress ## at each prompt, ignoring messages OR Say "Speak to an associate"
Average wait
Current wait18
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, email, web
Quality of communication82%
Quality of help71%
Customer votes5,179
Information last updatedMon Jan 23 2023 10:00:00 GMT+0000 (Coordinated Universal Time)

CIGNA's Best Toll-Free/800 Customer Phone Number

This is CIGNA's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a CIGNA agent. This phone number is CIGNA's Best Phone Number because 20,256 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-244-6224 include Cancel My Services, Account issue, Coverage Question, Getting Insurance, Make a Claim and other customer service issues. The CIGNA call center that you call into has employees from Tennessee and is open 24 hours, 7 days according to customers. In total, CIGNA has 4 phone numbers. It's not always clear what is the best way to talk to CIGNA representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting CIGNA - by phone or otherwise

While 800-244-6224 is CIGNA's best toll-free number, there are 6 total ways to get in touch with them. The next best way to talk to their customer support team , according to other CIGNA customers, is by calling their 800-242-2269 phone number for their Claims Department department. Besides calling, the next favorite option for customers looking for help is via 800-242-2269 for Claims Department. If you think this information is inaccurate or know of other ways to contact CIGNA please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for CIGNA.

What is GetHuman's Relationship to CIGNA?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like CIGNA. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

CIGNA Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All CIGNA contacts
CIGNA Phone NumberBEST
CIGNA Email Support
CIGNA Help Desk
General customer information

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