CIGNA Phone Number

Calling CIGNA customer service faster by GetHuman

Customer service
Current Wait: 13 mins (11m avg)
Hours: 24 hours, 7 days; best time to call: 8:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press ## at each prompt, ignoring messages OR Say "Speak to an associate"

Reasons customers like you called recently

I was given a catalog to order over the counter products, Lost it is there an online ca...
I am trying to change the expiration date of my Cigna medicare supplement plan, but am...
I want to reactive my cigna account, or do I have to call to make it active?
I need an insurance card number for my son member I’d etc
My pharmacy says, Rx is getting delayed by Insurance.*I would like to know the reason...
Coordination of benefits
I need my insurance card to email to me and mail to my address.*Thank you
Need a new insurance card and my policy number
I want to know if I am still covered under my current Cigna plan.
I have a question about dental coverage and a dentist that is covered in my area. I hav...
I want to ask about a medical bill I received.
I would like to know the status of my application.
I am trying to change my payment to a different credit card online, I already have onli...
I'm trying to vote my Cigna proxy. There's something seriously wrong with your website...
See more recent reasons for calling

Help me with my issue

Customer Number 800-244-6224 - by the Numbers

Phone number to dial800-244-6224
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial8:15am
Navigate phone maze to a humanPress ## at each prompt, ignoring messages OR Say "Speak to an associate"
Average wait
Current wait13
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, email, web
Quality of communication86%
Quality of help75%
Customer votes5,183
Information last updatedSat Aug 01 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

CIGNA's Best Toll-Free/800 Customer Phone Number

This is CIGNA's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a CIGNA agent. This phone number is CIGNA's Best Phone Number because 20,256 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-244-6224 include Cancel My Services, Coverage Question, Getting Insurance, Account issue, Make a Claim and other customer service issues. The CIGNA call center that you call into has employees from Tennessee and is open 24 hours, 7 days according to customers. In total, CIGNA has 4 phone numbers. It's not always clear what is the best way to talk to CIGNA representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting CIGNA - by phone or otherwise

While 800-244-6224 is CIGNA's best toll-free number, there are 6 total ways to get in touch with them. The next best way to talk to their customer support team, according to other CIGNA customers, is by calling their 800-242-2269 phone number for their Claims Department department. Besides calling, the next favorite option for customers looking for help is via 800-242-2269 for Claims Department. If you think this information is inaccurate or know of other ways to contact CIGNA please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for CIGNA.

What is GetHuman's Relationship to CIGNA?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like CIGNA. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

CIGNA Contact Info

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