CIGNA Phone Number

Call CIGNA customer service faster with GetHuman

Customer service
New Customers
Current Wait: 16 mins (16m avg)
Hours: 24 hours, 7 days; best time to call: 8:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press ## at each prompt, ignoring messages OR Say "Speak to an associate"

Reasons customers like you called recently

Filed a claim and been without pay for the last three weeks with covid and pneumonia a...
Need to speak to a customer service agent.
I have Cigna part D for my prescriptions, could you please send me an ID card for my pu...
I filed a disability claim over ** days ago and it's still pending as well as my husban...
I need my new membership card and what is my pharmacy membership number and Bin numb...
I am calling for my husband whom just graduated drug court and with the opioid addictio...
coverage of mental health services
Coverage of mental health services
I haven’t received my insurance cards yet. I had Express Scripts and I received a lette...
how to pay my plan for the year *i have done this three times and never get a call back
On hold for over one hour...need policy termination letter
I want to no what my bill is for the year*I pay by the year not the month...
My transition from Express Scripts to CIGNA was supposed to be seamless for my Medicare...
i JUST WANT A COUPON BOOK WITH WHAT i OWE FOR THE YEAR *I pay my bills in one payment...
I need help to get my insurance member id *
See more recent reasons for calling

Help me with my issue

Customer Number 800-244-6224 - by the Numbers

Phone number to dial800-244-6224
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial8:15am
Navigate phone maze to a humanPress ## at each prompt, ignoring messages OR Say "Speak to an associate"
Average wait
Current wait16
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, email, web
Quality of communication81%
Quality of help70%
Customer votes5,178
Information last updatedSat Jan 22 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

CIGNA's Best Toll-Free/800 Customer Phone Number

This is CIGNA's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a CIGNA agent. This phone number is CIGNA's Best Phone Number because 20,256 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-244-6224 include Cancel My Services, Coverage Question, Getting Insurance, Account issue, Make a Claim and other customer service issues. The CIGNA call center that you call into has employees from Tennessee and is open 24 hours, 7 days according to customers. In total, CIGNA has 5 phone numbers. It's not always clear what is the best way to talk to CIGNA representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting CIGNA - by phone or otherwise

While 800-244-6224 is CIGNA's best toll-free number, there are 7 total ways to get in touch with them. The next best way to talk to their customer support team , according to other CIGNA customers, is by calling their 844-201-4209 phone number for their New Customers department. Besides calling, the next favorite option for customers looking for help is via 844-201-4209 for New Customers. If you think this information is inaccurate or know of other ways to contact CIGNA please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for CIGNA.

What is GetHuman's Relationship to CIGNA?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like CIGNA. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

CIGNA Contact Info

All CIGNA contacts
CIGNA Phone NumberBEST
CIGNA Email Support
CIGNA Help Desk
General customer information

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