CIGNA Phone Number

Call CIGNA customer service faster with GetHuman

800-244-6224
Customer service
Current Wait: 25 mins (13m avg)
Hours: 24 hours, 7 days; best time to call: 8:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press ## at each prompt, ignoring messages OR Say "Speak to an associate"

Reasons customers like you called recently

I just need help with my overall insurance plan
I was sign up with Cigna back on last year. from a Healthcare agent, upon me getting my...
I called requesting a payment history statement needed for my income taxes on January...
We received a check for a patient that was rejected by our bank. We have been trying to...
Trying to get in touch with a representative in the US. Need to speak to a supervisor
Need to change primary Dr on insurance
Need to get Group ID *
I am trying to see how much my new prescription of Ozempic will cost with my insurance...
Provider changed ownership, called me and canceled my eye appointment… They said that I...
My issue is pharmacy. I was trying to see if you received a prior authorization for Oze...
Pharmacy...did you receive pre-authorization request yesterday or today for Ozempic?
See more recent reasons for calling

Help me with my issue

Customer Number 800-244-6224 - by the Numbers

Phone number to dial800-244-6224
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial8:15am
Navigate phone maze to a humanPress ## at each prompt, ignoring messages OR Say "Speak to an associate"
Average wait
Current wait25
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, email, web
Quality of communication84%
Quality of help73%
Customer votes5,181
Information last updatedSun Mar 26 2023 10:00:00 GMT+0000 (Coordinated Universal Time)

CIGNA's Best Toll-Free/800 Customer Phone Number

This is CIGNA's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a CIGNA agent. This phone number is CIGNA's Best Phone Number because 20,256 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-244-6224 include Cancel My Services, Account issue, Coverage Question, Getting Insurance, Make a Claim and other customer service issues. The CIGNA call center that you call into has employees from Tennessee and is open 24 hours, 7 days according to customers. In total, CIGNA has 4 phone numbers. It's not always clear what is the best way to talk to CIGNA representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting CIGNA - by phone or otherwise

While 800-244-6224 is CIGNA's best toll-free number, there are 6 total ways to get in touch with them. The next best way to talk to their customer support team , according to other CIGNA customers, is by calling their 800-242-2269 phone number for their Claims Department department. Besides calling, the next favorite option for customers looking for help is via 800-242-2269 for Claims Department. If you think this information is inaccurate or know of other ways to contact CIGNA please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for CIGNA.

What is GetHuman's Relationship to CIGNA?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like CIGNA. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

CIGNA Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All CIGNA contacts
CIGNA Phone NumberBEST
CIGNA Email Support
CIGNA Help Desk
General customer information

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