CIGNA Claims Department Phone Number 800-242-2269 - Info & Statistics
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This takes you right to a person. Little or no wait. You might need to tell them it is a medical claim and not flex account claim.
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Information last updated
Thu Aug 16 2018 10:00:00 GMT+0000 (UTC)
CIGNA's 800-242-2269 Claims Department Number
This CIGNA phone number is ranked #2 out of 5 because 20,256 CIGNA customers tried our tools and information and gave us feedback after they called. The reason customers call 800-242-2269 is to reach the CIGNA Claims Department department for problems like Cancel My Services, Coverage Question, Getting Insurance, Account issue, Make a Claim. As far as we can tell, CIGNA has call center locations in Tennessee and you can call during their open hours 8am-6pm EST. CIGNA has 5 phone numbers and 7 different ways to get customer help. We've compiled information about 800-242-2269 and ways to call or contact CIGNA with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.
Calling CIGNA at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from CIGNA Claims Department can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with CIGNA's Claims Department department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.Click here if you want to compare CIGNA's phone numbers against each other.
Contacting CIGNA in General
While 800-242-2269 is CIGNA's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-244-6224 is their best customer phone number overall, and we have put together a comparison of their 7 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach CIGNA help by calling them, is that other customers give their customer support at this number a 61% score for their communication skills and a 68% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.Click here to see a comparison of all the phone numbers, social media and other avenues to contact CIGNA.