CIGNA Claims Department Phone Number

Hold time now: 17 mins (avg 13)
Best time to call: 8:45am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: This takes you right to a person. Little or no wait. You might need to tell them it is a medical claim and not flex account claim.
This is not the most popular CIGNA phone number (it's ranked #2). Most customers call 800-244-6224 for support: Click here for best option

Other customers got on the phone recently because:

Speak to CIGNA representative
I need Cigna to authorize coverage for a non-generic medication. They keep saying hold...
Help with card and doctor office my new doctor
I'm looking for claims paid out between November *, **** and March *, ****
was on the line ** minutes and call dropped on ******** called ar **:**AM eastern time,
get very specific info on our health plan
Help with a claim. I want to appeal a decision
I need a paper stating all * instead of numbers since my insurance has been exterminate...
My son's enrollment was processed wrong by cigna. case * *V***X
I want to inquire about my dentist. My dentist (Dr. Martha E. Barragan) said they sent...
I need to follow up with a note from my doctor regarding my prescription for modafinil.
Coverage issue. Xray not covered for physical when it is part of yearly physical

Help me with my issue

CIGNA Claims Department Phone Number 800-242-2269 - Info & Statistics

Phone number to dial800-242-2269
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingClaims Department
Call center hours8am-6pm EST
Best time to dial8:45am
Navigate phone maze to a humanThis takes you right to a person. Little or no wait. You might need to tell them it is a medical claim and not flex account claim.
Average wait13
Current wait17
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or email or web
Quality of communication61%
Quality of help68%
Customer votes3,900
Best phone number800-244-6224
Information last updatedFri Mar 17 2023 10:00:00 GMT+0000 (Coordinated Universal Time)

CIGNA's 800-242-2269 Claims Department Number

This CIGNA phone number is ranked #2 out of 4 because 20,256 CIGNA customers tried our tools and information and gave us feedback after they called. The reason customers call 800-242-2269 is to reach the CIGNA Claims Department department for problems like Cancel My Services, Coverage Question, Getting Insurance, Account issue, Make a Claim. As far as we can tell, CIGNA has call center locations in Tennessee and you can call during their open hours 8am-6pm EST. CIGNA has 4 phone numbers and 6 different ways to get customer help. We've compiled information about 800-242-2269 and ways to call or contact CIGNA with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling CIGNA

Calling CIGNA at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from CIGNA Claims Department can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with CIGNA's Claims Department department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting CIGNA in General

While 800-242-2269 is CIGNA's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-244-6224 is their best customer phone number overall, and we have put together a comparison of their 6 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach CIGNA help by calling them, is that other customers give their customer support at this number a 61% score for their communication skills and a 68% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

CIGNA Contact Info

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