What is the Hotels.com refund policy for unused nights?

Asked a year ago
The Hotels.com refund policy for unused nights varies depending on the booking type and the specific hotel's cancellation policy. Generally, if a reservation is refundable, you can cancel it prior to the specified deadline and receive a refund for the unused nights. However, if a reservation is non-refundable, you may not receive any refunds for unused nights. It is important to carefully review the cancellation policy during the booking process to understand the terms and conditions for refunds. Some hotels may offer flexible cancellation policies, allowing changes or cancellations closer to the check-in date. To request a refund or make changes to your reservation, you can contact Hotels.com customer support for assistance.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call Hotels.com?

If you need to call Hotels.com customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Hotels.com

Hotels.com

Find a list of many popular Hotels.com questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Hotels.comHotels.com Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!