Hotels.com has a refund policy that varies depending on the type of booking you made. Generally, bookings can either be "refundable" or "non-refundable," and this distinction significantly impacts the possibility of receiving a refund for unused nights. For refundable bookings, travelers typically have the option to cancel their reservations within a specified timeframe without any penalties. This timeframe may vary from hotel to hotel, so it is essential to check the individual cancellation policy associated with each booking. If a booking is canceled within the allowable period, the traveler can usually receive a full refund for any unused nights.
On the other hand, for non-refundable bookings, the situation is different. These types of reservations often come at a lower price point, but they generally do not allow for any refunds, even for unused nights. If a traveler does not utilize their accommodations, they may be unable to recover any funds paid.
It is also important to note that some hotels may have special policies in place, particularly in light of unexpected events or circumstances, so it can be beneficial to read the terms and conditions carefully when making a reservation. For more detailed information about a specific booking or to find the cancellation policy applicable to a chosen hotel, it is advisable to review the current web page on Hotels.com relating to that booking.