Zoosk Customer FAQ

If your Zoosk account has been deleted or you're unable to access it, there may be various reasons, such as inactivity or a violation of the terms of service. We recommend checking if you received any communications from Zoosk regarding the status of your account. If you're still having trouble, there is a link to the most up-to-date contact information right here on this page.

If you are unable to log in and want to remove your Zoosk profile, please use the link provided on this page for the most up-to-date contact information. This will help you reach out to Zoosk support for assistance with removing your profile.

If you're blocked from accessing your Zoosk account, you can regain access by following the account recovery process on the Zoosk website. This typically involves verifying your identity and possibly resetting your password. Be sure to check your email for any communication from Zoosk regarding your account status. If further help is needed, there is a link to the most up-to-date contact information right here on this page.

Messages may disappear due to several reasons, such as the recipient deleting the conversation, account deactivation, or technical glitches. If you were blocked or unmatched, this may also result in message disappearance. If you continue experiencing issues, consider checking your app’s settings or reinstalling it to see if that resolves the problem.

If your Zoosk account is blocked, it may be due to a violation of the terms of service or other issues. We recommend checking your email for any notifications from Zoosk regarding the suspension. There is a link to the most up-to-date contact information right here on this page that you are viewing, which you can use to reach out to Zoosk for further assistance regarding your account situation.