How Do I Recover My Zoosk Account?

If you are no longer able to access your Zoosk account because of a previous deactivation or a hack, it is possible to activate it and recover your account wioth these helpful tips.

Adam Goldkamp is the editor / author responsible for this content.
Nov 19, 2019

Zoosk is a popular website that allows its users to share pictures which reflect their romantic journeys. It has plenty of tools including Romantic Moments, Couple Profiles, and Personal Application. You can access Zoosk from the website, mobile or desktop applications, and through a Facebook application. It is a fun way to share pictures and create memories of your romantic journey.

If you are no longer able to access your Zoosk account because of a previous deactivation or a hack, it is possible to activate it and recover your account. It is also possible to recover your account after you have forgotten your password.

Recovering a Hacked Zoosk Account

A hacked Zoosk account can make it impossible for you to progress in your romantic quest. When one hacks your accounts, they may send offensive messages or attempt to scam your matches. If you suspect that your account has been hacked, you should change your password as soon as possible.

It is possible to log into your account even when it is hacked. If you are unable to log in, you should reach out toZoosk customer support as soon as you can. They will help you access your account again.

The process of changing your password will depend on how you are accessing your Zoosk account.

Changing Password from Your Computer

If you are using your computer to access your Zoosk account, follow the following steps.

  1. Open your browser and go to Zoosk's website
  2. Log in to your account
  3. Click on your display name at the top of your screen
  4. Click on the option 'Account Settings' and it will direct you to your account page
  5. Go to the password option
  6. Click 'Edit'
  7. Enter your current password and then your new one
  8. Click 'Save.'

Changing Your Password on the Android App

  1. Open the app
  2. Go to the menu icon and select the gear icon
  3. Go to the settings options
  4. Select account and then the edit icon next to 'password'
  5. Enter your current password and then your new one
  6. Click 'Save.'

Changing Your Password on the iOS App

  1. Open the app on your iOS device
  2. Go to the profile icon at the bottom of your screen. It will direct your profile
  3. Go to the settings option and select the option 'Account'
  4. Select the option edit next to 'password'
  5. Enter your current password and then your new one
  6. Tap Save

Recovering Your Account if you Forgot Password

If you do not remember your password, go to the login page and click on the option 'Forgot Password?' Enter your email address and Zoosk will send you an email with a password reset request.

If you request a password reset and do not receive an email from Zoosk, it may be because your email provider blocked Zoosk. Check your spam folder.

Recovering a Blocked Zoosk Account

If your Zoosk account is blocked, you can recover it by calling or sending an email to the support team. They may require you to send a photo ID as proof that you are not trying to get into someone else's account. You may also need to provide personal details such as your name and birthday.

Zoosk encourages its users to submit their concerns, questions, and feedback. They will always be willing to provide you with solutions to recover your account. Zoosk has a vibrant community that can provide you with answers to your problem.

You can connect with them on various social media platforms. When you ask your question, you are sure to receive answers from other people who have gone through the same problems. The service is available in 25 languages and in more than 70 countries.

Further questions?

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Recover My Zoosk Account?

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GetHuman has been working for over 10 years on sourcing information about big organizations like Zoosk in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Recover My Zoosk Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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