Zoosk Phone Number

Call Zoosk customer service faster with GetHuman

888-939-6675
Customer service
  • Calls Zoosk's Customer Service department
  • The average hold time is 22m
  • The current wait is approximately 24m
  • Hours are 24 hours, 7 days
  • The best time to call is 9:10am
  • Popular issues for this call center: Hacked Account, Account Help, Billing, Refund, and Problem With the App.
  • Reach a live Zoosk agent: Press 1 then 5 then follow prompts

Calling Zoosk Customer Care at 888-939-6675

Oct 5, 2023

Calling Zoosk with a customer service problem is impossible because the company doesn't actually have a customer service line. In fact, they don't really offer any type of live customer service whether you attempt to contact them through the app or via the internet. Looking around, I found this number so I was hopeful, but the line doesn't work. I called this number four times at different times of the day, and no one ever answered the phone. If someone is there, they don't seem to pick up for customers most of the time. 

After failing to get someone on the phone, I spent some time looking around for other ways to get customer support. There are dozens of reasons why people might want to contact Zoosk customer support, so they really should have a different system in place. For instance, some people might have account or subscription issues and need to talk to someone from the billing department. Others may just have questions that they want answered before they feel comfortable joining a dating site that requires credit card information. I could certainly relate to that uncertainty which is not helped by their lack of support. 

Other people might have pressing concerns and need to report the behavior of someone who's acting unprofessionally or inappropriately on the platform. In this case, there seems to be a need for more than just a help form that you can fill out and then wait for a response. However, that seems to be the only way that you can contact Zoosk, which is pretty unsettling to me as a customer. I originally wanted to talk to someone about the app, because sometimes it doesn't seem like it is performing correctly for me. However, now that I've had so many issues getting ahold of customer service I want to cancel and move to a more reliable platform. 

When I went on the website, they had a lot of help articles, but nothing that specifically addressed my issue. You have to click through a few articles first though before the option to contact them comes up. It turns out, that option is just a support email address, and it doesn't tell you how long it will take to get a response. Suffice it to say, I was very disappointed with the customer service from Zoosk and am unlikely to use them in the future for anything else. 

Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

Reasons customers like you called recently

I have not been on Zeus in over a year and my boyfriend thinks I keep logging in as of...
You people wanted me to take a survey I took the survey now the box won’t come down fro...
all the numbers are no longer in service how can i speck to a live person
I have a paid subscription to Zoosk. When I went to access it * days ago, my deactivate...
I can’t access my Zoosk account. Tried to change my password.. Having problems.I am sti...
My account is blocked. I didn't get Captcha. No one can help me
I am trying to sign up but it will not let me. I had an account about ** years ago.
It seems you guarantee responses when someone upgrades. It also seems that you dont de...
I was charged twice for a Zoosk membership and want an immediate refund on both charges.
I am a paying customer with zoosk. The men I am communicating with are paid members. A...
When I try to log in to my account it keeps sending me to bad reviews bad results or s...
Remove my payment method. You should automatically dispose of that information when acc...
It wouldn’t let get in to the side
I'm needing to cancel my subscription as soon as possible!!? I keep getting sent to a s...
My subscription ran out September **th. You gave me a price break last time I renewed a...

Zoosk Customer Phone Number 888-939-6675 - Stats

Phone number to dial888-939-6675
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial9:10am
Average wait22 minutes
Current wait24 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web
Quality of communication82%
Quality of help72%
Customer votes79,517
Information last updatedFri Mar 15 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

Zoosk's Best Toll-Free/800 Customer Phone Number

This is Zoosk's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Zoosk agent. This phone number is Zoosk's Best Phone Number because 189,534 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-939-6675 include Hacked Account, Account Help, Billing, Refund, Problem With the App and other customer service issues. The Zoosk call center that you call into has employees from California and is open 24 hours, 7 days according to customers. In total, Zoosk has 1 phone number. It's not always clear what is the best way to talk to Zoosk representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

What is GetHuman's Relationship to Zoosk?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Zoosk. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Beyond the Phone Number

There are other ways to get in touch with Zoosk, including their website / help desk. Visit our Zoosk Customer Service page for more information.
Zoosk Customer Service

Help from a Live Person

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $5 one-week trial membership and chat with an expert now.
Chat With A Help Expert

More Company Phone Numbers

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!