Zoosk Phone Number

Calling Zoosk customer service faster by GetHuman

888-939-6675
Customer service
Current Wait: 47 mins (20m avg)
Hours: Mon-Fri 9am-5pm PST; best time to call: 9:10am
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Reasons customers like you called recently

Please help me, i cannot open my zoosk website , it says the website crashed. What am i...
i signed up with your company recently and now it is adking for a subscription. I need...
I have resubscribed and paid my account yet I can't access my messages from other peopl...
i cannot see how to add photos. when i go to edit photos, there is nothing to Add Photo...
my son wants to join zoosk website but we dont want over drawn fees god each month from...
Every match ive ever gotten either has never replied ,or just answered me a couple of t...
I clicked send message and it wont appear in the dialogue, I just got my subscription f...
Yesterday I was just browsing and seen someone that i might like. I was going to sign u...
I repeatedly get the same persons viewing me over and over again. I confirmed with a fr...
I want to make a payment but Zoosk asks for a security code. What should I do?
I want to subscribe but pay only **.** that I was offered
My Zoosk account was blocked by administration. I have no idea why! Please unblock my a...
Hi*Once again I am writing to you with the same problem that I have reported on four se...
Someone has hacked my account, changed my username and password. How do I fix this? I c...
Please read my description above
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Zoosk's Phone-Based Customer Care

Zoosk is an online dating service that operates in the United States and around the world. As one of the oldest online dating services, it isn't surprising that Zoosk gets lots of requests for customer service each and every day. It should be noted, however, that Zoosk does not offer phone-based customer service. Requests for support must be submitted online or through Zoosk's mobile app.

Why Do People Contact Zoosk Customer Support?

People contact Zoosk customer support for a range of reasons, including:

  • Starting, changing, or canceling an account
  • Technical support and troubleshooting´╗┐
  • Billing inquiries
  • Reporting misconduct or inappropriate content
  • Appealing a decision to suspend or cancel an account

Best Practices for Contacting Zoosk Customer Service

There are several things that you can do to help ensure that your communications with customer service are handled quickly and professionally:

  • Review the help section on Zoosk. Many answers to your questions are found in the articles.
  • If you can't resolve your issue on your own, you'll have to send a support request. If you have a Zoosk account, log in to your account and send your request from there. If you don't have an account, or can't log in, use the online or in-app request form.
  • Put together scans or screen shots of relevant documentation, such as billing statements, confirmations, or images of inappropriate content. You may get a request from Zoosk customer service for these items, and you'll want to be able to provide them quickly.
  • Review menu choices carefully so that your request is sent to the correct department or support professional.

How do Consumers Feel About Contact Zoosk Customer Service?

Users of the service wish that Zoosk offered real-time communication with its users via phone or live chat. However, those services are not available. As for the quality of support provided, there are mixed reports from users. This is fairly common when it comes to large companies that offer online-only support.

What Kind of Issues can a Zoosk Customer Service Representative Resolve?

A Zoosk customer service representative can resolve many issues, including assisting with account setup, changes, or cancelations, billing inquiries, taking reports of bad conduct or inappropriate content, addressing appeals and providing technical support.

What Can't Be Resolved by Contacting Zoosk Customer Service?

Zoosk customer service representatives cannot resolve incompatibilities between the Zoosk app and your devices. In such cases, the agent may be able to recommend a work-around, but will not be able to resolve the issue entirely. You may have to work with the manufacturer of your device or, in some cases, get a new device to use with Zoosk.

Customer support cannot mediate conflicts between you and the people you meet on the service. Reporting conduct that violates the terms of service is acceptable, but support agents cannot referee disagreements or disappointment.

What Should You Do If You Have an Unsuccessful Communication with Zoosk?

If you get a response from Zoosk and feel as though your questions were not answered or your issues were not resolved, don't fret. You may still have options.´╗┐

First, carefully read the response you got from Zoosk. You may be able to identify areas of misunderstanding or miscommunication that can be addressed in your next go-around with customer service.

Second, respond. Explain where you think the original communication went wrong. Provide documentation, if possible, and also describe your desired resolution. This gives you and the agent a common goal to work towards.

If a second request doesn't work, review that response and provide a response of your own. Different representatives have different levels of training and experience so it may be that the next representative that looks at your case will be in a position to help.

Another option is trying to get in touch via Zoosk's social media accounts.

Customer Number 888-939-6675 - by the Numbers

Phone number to dial888-939-6675
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 9am-5pm PST
Best time to dial9:10am
Navigate phone maze to a humanPress 1 then 5 then follow prompts
Average wait
Current wait47
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication84%
Quality of help74%
Customer votes79,515
Information last updatedMon Apr 12 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Zoosk's Best Toll-Free/800 Customer Phone Number

This is Zoosk's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Zoosk agent. This phone number is Zoosk's Best Phone Number because 189,534 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-939-6675 include Account Help, Hacked Account, Billing, Problem With the App, Refund and other customer service issues. The Zoosk call center that you call into has employees from California and is open Mon-Fri 9am-5pm PST according to customers. In total, Zoosk has 2 phone numbers. It's not always clear what is the best way to talk to Zoosk representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Zoosk - by phone or otherwise

While 888-939-6675 is Zoosk's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Zoosk customers, is by calling their 415-728-9574 phone number for their Billing department. Besides calling, the next favorite option for customers looking for help is via 415-728-9574 for Billing. If you think this information is inaccurate or know of other ways to contact Zoosk please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Zoosk.

What is GetHuman's Relationship to Zoosk?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Zoosk. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Verizon FiOS Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Comcast Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Verizon FiOS or Comcast. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Zoosk Contact Info

Other Toll-free & Customer Numbers

Billing415-728-9574

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