Delta Airlines is a major international airline. With over 5,400 flights per day, it isn't surprising that Delta gets a lot of calls to its customer service departments.
People call Delta customer support for a range of reasons, including:
Here are some tips for having a successful customer service call with Delta:
Many customers are happy with Delta's customer service and report satisfaction with the way that its phone-based agents handle questions and concerns. Still, there are other customers who have had negative experiences with Delta customer support.
One particular concern that arises is when Delta codeshares flight's with other airlines. This means that a person books a ticket with Delta but the flight is operated by another airline. In these cases, problems and issues with the flight itself can be difficult to sort out.
Some customers also complain about a lack of follow-through on Delta's part: A gate agent or customer service representative may claim that compensation is on its way and then it never seems to arrive. Some customers have to make repeated contacts to deal with the situation, or may even have to involve third-party advocates to get a resolution.
A Delta telephone customer service representative can resolve many issues, including the sale of tickets, canceling and changing tickets, rebooking customers, investigating billing issues, assisting with special needs and flight requests, and escalating inquiries as appropriate.
Delta customer service cannot address lost and found issues if your item was lost outside a plane or gate. In such cases, you would need to contact the airport or, if the item was lost in security, the TSA to file or follow-up on a claim.
Customer support also can't assist when a passenger does not have appropriate identification to fly: Issues around passports and government-issued IDs should be resolved before arriving at the airport.
Sometimes, customer service calls don't go the way you want them to. If you hang up the phone with Delta customer service and feel as though you didn't get anything resolved, don't fret. There are other ways to address your issue.
This is Delta's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Delta agent. This phone number is Delta's Best Phone Number because 174,930 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-692-6980 include Change Booking, Cancelled Flight, Flight Inquiry, Special Request, Baggage Problem and other customer service issues. The Delta call center that you call into has employees from Minnesota, Georgia, Ohio, Utah, Florida, Texas and is open 24 hours, 7 days according to customers. In total, Delta has 13 phone numbers. It's not always clear what is the best way to talk to Delta representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
While 800-692-6980 is Delta's best toll-free number, there are 20 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Delta customers, is by calling their 844-202-2482 phone number for their New Reservations department. Besides calling, the next favorite option for customers looking for help is via 844-202-2482 for New Reservations. If you think this information is inaccurate or know of other ways to contact Delta please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Delta.
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Delta. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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