Delta Airlines Customer Service Issues
Archive 50
The following are issues that customers reported to GetHuman about Delta Airlines customer service, archive #50. It includes a selection of 3 issue(s) reported November 17, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
My husband missed our flight from New York to Cancun on Sunday, 11/12. That morning, I knew he wouldn't make it but arranged for him to fly with a different airline later. Before my departure, I spoke to a gate agent to ensure my husband's return flight wasn't canceled. The agent informed me that he canceled the initial flight, creating a $[redacted] Delta credit, and confirmed the return flight wouldn't be impacted. However, upon checking the reservation for our Saturday return flight with my children, I discovered only my kids and I were listed, not my husband. I'm worried that despite the reassurance from the gate agent regarding the cancellation of the first leg, my husband may encounter issues with his return flight due to missing the flight on Sunday.
Reported by GetHuman8700504 on viernes, 17 de noviembre de 2023 5:16
Hello, my flight AF [redacted] on 04/21/[redacted] has been cancelled and rescheduled to flight AF [redacted] on the same day operated by Delta. I paid for our 2 seats and an additional checked bag. I would like to know if the rescheduling is automatic or if I need to make a new request with Delta for these services? I already tried to select seats, but I'm not sure if it went through. Looking forward to your response. Best regards, Philippe DANIELOU
Reported by GetHuman8711258 on viernes, 22 de diciembre de 2023 16:13
I am planning a trip from Toronto to Argentina with a connection at JFK airport on February 29, [redacted]. Here are my questions: 1. Arrival at JFK: Feb 29th, Terminal 4 at 8:30 PM on DL5086 connecting to Terminal 4 DL227 at 10:01 PM (Sao Paulo, Brazil?) 2. Is there enough time for the connection? Do I need to go through Immigration and re-enter security in Terminal 4 for DL227? 3. Is there an express path for passengers connecting from one international flight to another within Terminal 4? 4. Is there a direct JFK contact to provide detailed directions on navigating Terminal 4 from arrival to departure, including going through security for the connection to DL227? 5. Considering using Toronto Pearson CBP Pre-clearance before JFK departure, will this be beneficial or is there a faster alternative route?
Reported by GetHuman-gfeeney on miƩrcoles, 14 de febrero de 2024 16:21
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