Delta Airlines Customer FAQ

To log into Delta on your iPhone, download the Fly Delta app from the App Store. Open the app and enter your SkyMiles number or username and password. If you don't have an account, you can create one directly within the app.

To get the ticket scan bar code on your phone, you can check-in online at the Delta Airlines website or use the Fly Delta app. Once you’ve checked in, you’ll have the option to receive a mobile boarding pass, which includes the scan bar code. This can be saved to your phone or accessed via the app.

We're sorry to hear about your lost Kindle. Delta Airlines has a Lost and Found department dedicated to helping passengers recover misplaced items. Go ahead and submit a detailed description of your lost Kindle at the official Delta Airlines website. Be sure to include flight details, seat number, and your contact details. Delta's team will then conduct a search. If your item is found, they will contact you to arrange for its return. Please note that while every effort will be made to locate lost items, Delta Airlines is not liable for the loss of personal belongings.

To submit a doctor's letter to Delta Airlines, it's generally recommended to reach them via their special needs support line, as certain medical cases may require documentation for them to provide necessary assistance or to make exceptions due to health issues. Please note that Delta Airlines needs this information in advance of your travel dates so it's important to reach out to them prior as soon as you can. For the most current contact information, there is a link right here on this FAQ page.

For international travel, Delta Airlines has a standard baggage allowance. Passengers are allowed to check-in up to two bags each weighing up to 50 lbs (23 kg) and measuring up to 62 inches (157 cm) in overall dimensions (length + width + height). Carry-on should not exceed 45 linear inches (22 x 14 x 9 in) including handles and wheels. One personal item is also allowed, such as a laptop bag, purse, or small backpack. Keep in mind that specifics can vary depending on the flight route and ticket class, so always check your booking details.