British Airways Customer Service

Contact British Airways & solve common issues

Use British Airways's Phone Number

British Airways's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about British Airways. Below you will also find the phone and non-phone-based contact information we've gathered.

British Airways: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for British Airways.
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Click below to show 31 more questions, answers, and complete guides to common British Airways customer support problems.

Contacting British Airways customer support

Below you can compare and contrast the 6 ways to contact British Airways by looking at which ones are the fastest and which ones other customers recommend the most for solving British Airways customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact British Airways across the following channels: Phone, Web, Twitter.

Phone number / contactWaitVotes
800-247-9297
Customer Service
52 mins722
800-452-1201
BA Executive Club
3 mins2580
Online Help at britishairways.com
Customer Service
< 81 hrs1163
@British_Airways
Customer Service
2 mins1458
800-828-8144
Baggage/Luggage Problems
18 mins1204
877-767-7970
Refunds
15 mins1139

Recent reasons customers contacted British Airways:

Left iPhone SE on flight BA***, seat **G (in pocket of seat in front), ** October ***Di...
I am flying from Chennai to Chicago tomorrow, November **th. The confirmation is KA**NH...
Flight booked with BA return flight did not use would you have record the return ticket...
My stepdaughter flight was cancelled and according to the customer service we have canc...
I need information about a flight
Need information on cancelled flight for purposes of collecting trip insurance. Trip wa...
Need info on cancelled flights between Washington DC and Marrakesh, for travel insuranc...
I missed a flight because I arrived late to the airport. *I contacted the airline as so...
My booking References is OJOR*P
I got a WhatsApp message from British airway to day, so i have to make payments. I wan...
I want to confirm of this recipit did this come true someone in your country in UK I
I want to make a change to my reservation and need to speak directly with a representative
Below is the message I sent via BA's customer service complaint web form in June...
Hi I wish to travel from st lucia to the uk. How much would an extra suitcase cost.

Help me with my issue

Does GetHuman work with British Airways?

GetHuman does not work with British Airways's customer support operations, directly or in any other way. GetHuman has no partnership or relation to British Airways at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check British Airways's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting British Airways at a Glance

British Airways has no chat option
British Airways has no customer email
British Airways has 1 help forum
British Airways has 1 twitter handle
British Airways has no facebook page
Contact information overview

Answered on this page:

How Do I Get Compensated for My British Airways Flight Being Delayed?
How Do I Change My Seat on My British Airways Flight?
How Do I Fix an Error on My Booking with British Airways?
How Do I Change My Name on My British Airways Boarding Pass?
What Do I Do If My Baggage Was Damaged with British Airways?
What is the baggage allowance for infants traveling on British Airways flights?
What Do I Do If I Was Bumped Off of My British Airways Flight?
Solutions to common issues

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