Japan Airlines Customer Service

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Contacting Japan Airlines

There is only one way to contact Japan Airlines, shown above. For more details, and to see what shortcuts or tools we provide to get better, faster help from Japan Airlines, tap or click the link.

Recently Reported Customer Problems

One of our flights was cancelled and we need to reschedule it.
Received an email that one of our flights was cancelled. We need to reschedule it.
you changed my itinerary and it does not work for me . please call asap
I have a JAL flight departing SFO (San Francisco Airport) on ******** at **:**am and ar...
Refund for flight cancellation
I want to ask whether we need a transit visa for ** hours layover in Tokoyo airport
Need to rebook flight. Japan airlines is number is continuously busy
Ticket credit needs to change date.
Covid travel restriction when layover in Japan
Question about reservation
Can’t confirm reservation for seat assignment
I am flying to Ohare Chicago on may ** jl*** with connecting flight Tokyo nrt jl**** to...
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Japan Airlines Customer Reviews

About Japan Airlines

You are looking up Japan Airlines customer care, so you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. Japan Airlines also goes by or is associated with the names Japan Airlines Co., Ltd., JAPAN AIRLINES. Japan Airlines is associated with terms like private by their customers and industry analysts. They employ 105 people according to customers in the know.

Japan Airlines Support - What Else?

GetHuman provides customer service contact information, step-by-step help, tools to get a rep on the phone faster and all kinds of useful gadgets for customers to make it easier to get good customer service without the hassle. This kind of information and tooling can be very useful for large companies who tend to make it hard to speak to a real human being to solve complicated customer problems. For example, look at our Bank of America Customer Service page. Or take a look at our Greyhound Customer Service page. We may not quite have as much of this available for Japan Airlines customer service issues or reviews, but we hope that you visit GetHuman again next time you have a problem with another company.

What is the affiliation between Japan Airlines and GetHuman?

GetHuman provides free tools and information to consumers that allow them to share their customer experiences and tips with each other for how to contact companies faster and how to solve common problems. GetHuman's relationship is with consumers and not with Japan Airlines or organizations like it. If you find the information on this site helpful, please share it- sharing is what has powered this consumer resource for over 15 years.

Japan Airlines Overview

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