Napster Customer Service

Answers to Common Problems

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Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Napster.
As for contacting Napster, you cannot have a live phone conversation with a customer service agent. Instead, you need to look through help articles on their website to see if any match your problem. You eventually may be able to submit a form describing your problem and later get an email from a customer care team member.

Top questions and answers

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Click below to show 1 more questions, answers, and complete guides to common Napster customer support problems.

Recent reasons customers contacted Napster:

I have a Napster account with the user name, *****@***.com and password, gulino****. Wh...
I have a new computer and I want to "authorize" it.
I payed for my Napster account renewal & app dose not let me log in to my Napster accou...
For the *nd time I am having trouble signing in Help please
I am trying to log into my account and my service has been interrupted because my accou...
I havent been able to search for any music before I got a new phone.*I have a new phone...
We are trying to transfer our napster app and music from our old phone to our new phone...
Why haven't I'm able to hear any of my music and it just keeps saying over that somethi...
i cant get my napster on my lap top
Napster doesn’t work you charge me money for a service I can’t use I want to be compensated
All of my songs on my playlist deleted
I was charged money for joining and I don’t want to join! Please put the money back on...
I was charged money on my card and I had not wanted to join the account
I have a new credit card. the current card used for payment was lost and replaced

Help me with my issue

Comparing Napster Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact WalMart page. Or look at our Contact Equifax page. We can't really provide this kind of help if you're looking to contact Napster because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.

Does GetHuman work with Napster?

GetHuman does not work with Napster's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Napster at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Napster's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Napster at a Glance

Napster has no phone number
Napster has no chat option
Napster has 1 customer emailBEST
Napster has no help forum
Napster has no twitter handle
Napster has no facebook page
Napster Phone Number and Contact Information

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