Can I request special assistance for passengers with disabilities on Japan Airlines?
Yes, Japan Airlines provides special assistance for passengers with disabilities. We offer a range of services to ensure a comfortable and safe journey for all passengers. To request special assistance, please contact our dedicated customer service team or your travel agent at least 72 hours before your flight. Our trained staff will assist you with pre-boarding, in-flight support, and assistance during transfers. We also offer wheelchair-accessible facilities and priority seating options on our aircraft. To ensure the best service, please provide us with specific details about your needs during the booking process. Rest assured, we will make every effort to accommodate your requirements and make your travel experience with Japan Airlines as smooth as possible.
Answered May 3, 2024
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