Japan Airlines Phone Number

Call Japan Airlines customer service faster with GetHuman

800-525-3663
Customer service
Current Wait: 8 mins (4m avg)
Hours: 24 hours, 7 days; best time to call: 1:30pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 1 at 1st prompt, 3 at 2nd prompt and 2 at third prompt, then # when it asks for an account number

Reasons customers like you called recently

cannot get a hold of a person.
impossible to contact a person.
Do I need a pcr test if japan is a connecting flight?
I booked a flight using cheapoair airlines. I chose Japan airlines.. I need to cancel*c...
I have have someone on telephone who explain to me who I should prepare before my fly...
I received an email from Japan airlines stating that an alternate flight has been booke...
Japan airlines ticket refund
Reservation rebooking
I want to book a flight from Calgary, Canada to Bangalore, India which is via Japan sch...
I accidentally entered multiple reservations and I want to confirm which reservation is...
I am traveling from Bangkok to Jfk on September **th. Can I top up on my free allowance...
I need help cancel ticket and get refund
I received an e-mail from JAL saying my seat assignment on JL *** was changed. I am tra...
Can't get through to Japan Airlines. Busy signal only. Can't even get to the point whe...
See more recent reasons for calling

Help me with my issue

Customer Number 800-525-3663 - by the Numbers

Phone number to dial800-525-3663
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial1:30pm
Navigate phone maze to a humanPress 1 at 1st prompt, 3 at 2nd prompt and 2 at third prompt, then # when it asks for an account number
Average wait
Current wait8
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication77%
Quality of help74%
Customer votes691
Information last updatedSat Sep 24 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

Japan Airlines's Best Toll-Free/800 Customer Phone Number

This is Japan Airlines's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Japan Airlines agent. This phone number is Japan Airlines's Best Phone Number because 14,022 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-525-3663 include Make a booking, Change flight, Cancel flight, Flight delayed, Baggage problem and other customer service issues. Rather than trying to call Japan Airlines first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Japan Airlines has 1 phone number. It's not always clear what is the best way to talk to Japan Airlines representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Japan Airlines - by phone or otherwise

While 800-525-3663 is Japan Airlines's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides trying to call, you can also start by telling us what the issue is above so we might be able to match you with the best form of communication or a written guide. If you think this information is inaccurate or know of other ways to contact Japan Airlines please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Japan Airlines.

What is GetHuman's Relationship to Japan Airlines?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Japan Airlines. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Japan Airlines Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Japan Airlines contacts
Japan Airlines Phone NumberBEST
General customer information

More Company Phone Numbers

Paying Too Much for Your Plan?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!