How Do I Fix an Error on My Booking with British Airways?
As a British Airways customer, you can fix an error on your booking with British Airways by contacting customer support online or via phone. You can fix errors like name spelling problems and wrong person on booking as long as you did your booking via British Airways.
How Do I Fix an Error On My Booking with British Airways?
British Airways doesn't charge travelers for making spelling mistakes. You can correct a typo problem without fearing for a charge. For instance, if your name is not matching the one on the passport, that error is easily corrected through manage my booking.
How Do I Fix an Error On My Booking with British Airways?
If your name or that of someone in your travel itinerary is wrongly spelt or is not matching with that on their passport, don't panic as you can correct it. Most spelling errors British Airways gets relate to name errors.
Contact British Airways customer support on phone and inform them of the error and it gets corrected by the agent. Only do this if the flight is a British Airways flight. The company doesn't charge travelers for this error.
However, if there is imposed charges, fees, taxes or fuel surcharges on your ticket changes after the booking is done, then you may pay additional money at that point. Be ready to send your details and copies of documents when asked upon by the British Airways customer support team. The documents are necessary to help correct the name errors.
However, if the error is complex like you have other airlines on the e-ticket, then the customer support agents will clarify to you what will happen.
In case your booking was done through a travel agency, then you need to contact that travel agency directly as British Airways can't change errors on tickets they didn't issue.
If the booking is done online, you can go to the British Airways website to make the name change. There is a 24 hour cooling period for those who have realized they booked the ticket for the wrong person. You can opt to cancel the booking and get a full refund if you booked via British Airways. If you did the booking over the phone, simply contact British Airways customer support.
Are There Exceptions That British Airways Can't Fix the Error On My Booking?
Yes, there are exceptions to the ability of the airline to fix any error on your booking. The instances include:
- If your flight is leaving within 24 hours of the booking time
- If your booking was done where there is no immediate payment required
- You booked a flight with a package like hotel, rental cars, experiences or transfers. Simply contact customer support.
Outside the cooling period, you can't transfer flight-only tickets. Besides, you are required to cancel your original booking and do the booking afresh for your flight at the current ticket prices. You can contact British Airways if you need further assistance or advice on what to do.
Does My Booking with British Airways Have Any Benefits?
Yes, you get plenty of benefits. As a British Airways customer, you need to recognize that my booking is a self-service initiative that is designed to assist travelers. How so?
- By giving you a reassurance concerning your booking as you can see your booking details at any time until the flight leaves.
- Eliminates any need to request booking services or check your booking details via phone
- Reduces the time you are spending at the airport on those check-in-queues
- Offers travel information pertaining to your flight or booking to enable you plan and prepare well for the flight
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