In a nutshell: British Airways allows customers to modify bookings with applicable fees based on ticket type and timing. Changing flights close to departure incurs higher penalties. Refunds are given for cheaper flights and differences must be paid
British Airways allows customers to modify their bookings or flights. However, fees may apply depending on the ticket booked and when you requested for the cancellation. It's best to contact British Airways when you decide to change your flight to reduce the fees; the penalties can increase when it's close to the departure. When you go for a cheaper flight, British Airways will refund the difference, and you will have to also pay the difference if you book a more expensive flight. Are you planning to change your flight? Read this article for the step-by-step guide.
The reference number contains six letters and digits. You can find this in your e-ticket or paper ticket. Just check your email for the booking reference number.
Once you have the booking reference number, the next step is to call British Airways via telephone. You will need to pay the amendment fee, which can vary. Flights modified less than 14 days before the schedule will have a higher amendment fee. You may also call the same number if you wish to include special meals or inquire about hotels, existing holidays, and car hire to include with your new flight booking.
Use this link: https://www.britishairways.com/content/information/help-and-contacts/contact-us
Just tap on Start Chat to speak to a customer service representative. Enter your first and last name, email address, mobile number, and executive club number (if available) to start chatting. Live chat is English only and is available from 6 a.m. to 10 p.m. UK time.
You can go to the website to check the amendment fees for your flight or get in touch with British Airways. For cancellations, you may do this online via Manage My Booking, but for changes, you can only contact British Airways. If your flight includes a non-refundable or non-changeable hotel, note that no changes will be allowed. If you still have questions, please contact Customer Support today.
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