How Do I Fix an Error on My Booking with Delta Airlines?

Airline errors occasionally happen, making your dream vacation stressful. Fortunately, you can fix such errors easily online by visiting Delta Airlines' website. However, if you are unable to fix your issue, remember Gethuman got you covered. The GetHuman's website has compiled useful information for big companies such as Delta Airlines that allows customers to resolve their problems without contacting the customer care agents.

Jeff Whelpley is the editor / author responsible for this content.
Jul 9, 2020

Several things may go wrong when booking your flight. It's common for customers to make mistakes while making flight reservations online. Some of the common airline errors that could ruin your trip include:

Common errors when booking a flight

  1. Traveling date

Your ticket may show the wrong date; hence you may be required to purchase a new ticket if you want to travel that day. When booking a flight online, ensure you request an emailed copy of your booking and confirm if it's correctly dated.

In case there is an error on the date, ensure to inform a customer care agent, and have the dates changed. You may need to pay an extra cost if you are required to make a new reservation with the correct dates.

  1. Airlines system error

There is a slight chance that your online reservation may not make it to the airline system. Ensure to get a confirmation email and search your reservation code on the airline's record locator. You can also download your flight itinerary from the Delta Airlines website. The best option is to call the customer care agent to ensure the bookings have gone through successfully.

  1. Cancelation, delays, or earlier flights.

Your flight schedule may be changed, including cancelation, delays, or earlier flights. Typically, the airline contacts you 48 hours before informing you of any changes. In case you don't hear from them, check the airline's website before the flight to verify the up-to-date schedule. Changes that involve flight-number may require ticket reissues, while others need you to work with the airlines to modify the flight information.

  1. Ticket

Your name may be incorrectly spelled on your ticket, which may be an issue when traveling abroad. Most Airlines require the name on your ticket to match the one in the passport.

There are two critical reasons why your ticket name should match your identification documents. The first reason TSA Secure Flight rules need the passengers' names to match their government documentation. The second reason is to avoid credit card fraud, which is based on matching the passenger's name and the cardholder name. Some airlines have implemented locks on clients' names, which limits them from changing their names. However, your agent may advise the check-in agent to allow you to board the plane with the misspelled name.

If you've booked your flight with delta airlines, you won't have trouble fixing such an error. Follow the guideline below:

How to fix an error on the Delta Airlines website

  1. Visit https://www.delta.com/
  2. Select the "Manage my trip option" on the homepage
  3. Fill out the first and last name and confirmation number.
  4. Click on the search button to get your flight details.
  5. Once you access your flight details, you'll see the Delta Airlines name, seat, date, or flight change option.
  6. Choose the option you are keen to edit to make the correct changes.
  7. Follow the prompts to complete the changes.
  8. Select "Save" to complete the changes
  9. Key in your credit card information since you may accrue extra charges depending on the changes you made.

Other options to contact Delta Airlines

Calling customer care: This is the best and fastest way to correct an error on your bookings. A customer care agent will sort out the mistake in real time.

Help Desk: Delta Airlines has a customer FAQ, forum, and online help desk where clients can interact with each other and share their experiences with the airline. Passengers can search for answers on how to fix any errors they encounter while booking their flights. The agents also respond to your questions through the online help desk.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Fix an Error on My Booking with Delta Airlines?

Why does GetHuman Write How-to Guides for Delta Airlines Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Delta Airlines in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Fix an Error on My Booking with Delta Airlines? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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