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How Do I Change My Flight That I Booked with Delta Skymiles?

In a nutshell: Plans change, and sometimes that means adjusting a flight you booked with Delta SkyMiles. This guide walks you through the exact steps to change your flight online or with help from Delta’s customer service team. You’ll learn how to log in, access your trip, select a new flight, and review any fare differences. We’ll also explain what to expect if your new flight costs more or less than your original one. Everything is broken down clearly, so you don’t get stuck or confused. By the end, you’ll feel confident updating your booking and getting your travel plans back on track.

Introduction

Plans change, and sometimes that means adjusting a flight you booked with Delta SkyMiles. This guide walks you through the exact steps to change your flight online or with help from Delta’s customer service team. You’ll learn how to log in, access your trip, select a new flight, and review any fare differences. We’ll also explain what to expect if your new flight costs more or less than your original one. Everything is broken down clearly, so you don’t get stuck or confused. By the end, you’ll feel confident updating your booking and getting your travel plans back on track.

Go to the Delta Airlines Website

Open your internet browser and type in www.delta.com. Press enter to visit Delta’s official homepage. This is the starting point for managing your SkyMiles booking. Once the site loads, make sure you're on the homepage before moving to the next step.

Log In to Your SkyMiles Account

Click the red "Log In" button at the top right of the page. Enter your SkyMiles number or username, followed by your password. If you forgot your login information, click "Forgot Login" to reset it. After logging in, your name should appear in the top right corner. This will give you access to your flight history and upcoming trips.

Go to “My Trips”

Once logged in, hover over the “My Trips” tab on the homepage. Click on it to view a list of all your upcoming and past flights. Find the flight you want to change and click on it to open the details. Make sure the flight was booked with SkyMiles and is still eligible for changes.

Click “Change or Cancel”

On the flight details page, click the “Change or Cancel” button. Select “Change Flight.” You will be taken to a page where you can search for new flights based on your preferred date, time, and destination. Enter your new flight details and click "Search" to see your options.

Review Fare Differences and Change Fees

Delta may charge a fare difference if the new flight costs more than your original one. However, many SkyMiles award tickets no longer have change fees. If the new flight is cheaper, you may receive a mileage or money credit.

Confirm Your Flight Change

Once you are satisfied with the new flight option, click “Confirm.” Wait for a confirmation email. This will include your updated flight details. Check your SkyMiles account to make sure the miles were adjusted correctly.

Contact Delta Customer Service (If Needed)

If you run into issues, call Delta’s customer service. The number is available on their Contact Us page. You can also use the live chat feature on the Delta website or the Fly Delta mobile app.

Let them know you booked with SkyMiles and need help changing your flight. Have your SkyMiles number and flight information ready. They can guide you or complete the change on your behalf.

Conclusion

To change a Delta SkyMiles flight, you’ll need to visit Delta’s website, log into your account, find your trip, and follow the change prompts. You may have to pay a fare difference, but most award tickets avoid change fees. If you need help, customer service can support you. Once you finish, you’ll get a confirmation email and updated travel info. These steps help you stay in control of your travel plans, even when things shift. After the change, you’re all set to enjoy your new flight.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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Delta Airlines Skymiles

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