How Do I Get Compensated for My Delta Airlines Flight Being Delayed?

Introduction

Flight delays can disrupt your travel plans and lead to unexpected expenses for hotel stays, meals, and transportation. If your Delta Airlines flight has been delayed, you may be able to claim compensation for out-of-pocket expenses.

Whether your Delta Airlines flight is delayed for a few hours or a day, follow our guide to file a compensation claim.

What You'll Need

To complete these steps, you need your Delta Airlines booking confirmation number and flight information. You'll also need to provide copies of receipts for meals, transportation, and accommodation.

Understand if you're eligible for compensation

Before beginning the claims process, take the time to ensure you're eligible for compensation.

Delta Airlines may pay compensation for expenses incurred when a flight is canceled or delayed by more than 3 hours due to issues within the company's control. It will not reimburse you for delays caused by factors outside of its control, such as extreme weather or air traffic control delays.

If entitled, you can claim out-of-pocket meal expenses, reasonable hotel charges if the flight is delayed overnight, and transportation costs to and from the hotel.

Delta Airlines will not reimburse any prepaid hotel or activity costs, lost wages, or transportation to your final destination.

Open the Delta Airlines website

If you think you're eligible for compensation, you can file a claim online. Open a new browser window and type www.delta.com into the address window. Hit Return.

Select Request a Refund or Reimbursement from the dropdown menu

Move the cursor to Need Help? at the top of the homepage. On the expanded menu, click Request a Refund or Reimbursement on the left side.

Click Request Reimbursement

You should now see a pop-up window. If you're a U.S. or Canadian citizen looking for compensation for expenses incurred due to a canceled or delayed flight, click Request Reimbursement.

Anyone living outside of the U.S. or Canada will need to complete this form to request compensation.

Enter your personal details

You now need to complete the Reimbursement Request form by entering your personal details, including name, address, email, and your Delta Frequent Flyer Number (if applicable). Once complete, click Continue to Flight Information.

Enter your flight details

Enter the details of the delayed flight. You'll need the booking confirmation number, the flight date, flight number, and the origin and destination airports. Once complete, click Continue to Expenses.

Enter details of all expenses

You now need to enter the details of all expenses you're claiming for. Choose whether the expense is for hotel accommodation, transportation, or meals, and enter the currency type and amount. Next, upload a photo of the receipt associated with that expense.

Each expense should be listed separately. Click Add Another Expense to add another receipt until all expenses are listed.

Finally, click Submit Request.

Wait for Delta Airlines to process your reimbursement request

It can take up to 4 weeks for Delta Airlines to process your compensation request. Use this link and click Check Reimbursement Status to check the status of your claim.

Conclusion

When your Delta Airlines flight is delayed for more than three hours, you may be entitled to compensation for unexpected expenses. Follow these few steps to claim for meals, a hotel, and transportation.

If you're unsure whether you can claim compensation or have questions regarding your claim, contact Delta Airlines customer service for assistance.