How Do I Get a Refund from Frontier Airlines?

Frontier Airline allows customers to get a refund without paying cancellation fees as long as they are within the set guidelines. Contact Frontier Airline customer support representatives to know the status of your refund. Besides, it helps you learn other ways of canceling your ticket without paying a cancellation fee. If you purchase your airfare through the Frontier Airline, then managing your refund is much easier. Things can be a little slower when your airfare is purchased through travel agencies or other third parties.

Jeff Whelpley is the editor / author responsible for this content.
Jul 9, 2020

How Do I Get a Refund from Frontier Airlines?

You may have booked a flight only to realize later that you don't have time off. Maybe you realize you don't have a travel companion or it's because something came up and you have changed your mind about traveling.

Unfortunately, airlines charge hefty cancellation fees for non-refundable airfares. However, there are instances when you are eligible for a refund for your Frontier Airline ticket.

How Do I Get a Refund from Frontier Airlines?

The best way to get a refund from Frontier Airline is to book a refundable air ticket. The airfares are costlier compared to non-refundable airfares. Most cases, businesses are the main consumers of these airfares because they can make multiple changes or even ask for a refund and can pay the premium. Leisure travelers mostly go for non-refundable tickets.

If you are traveling within US, you enjoy free cancellation in just 24 hours of booking. This means your refund is done quickly. However, it only applies to the tickets you buy from the Frontier Airline. Those tickets purchased from Travel agencies or third parties are tricky and depend on the travel agency refund policy. Some travel agencies are putting in place similar policies after seeing the need to be generous to customers.

Will I Be Charged a Cancellation Fee for My Frontier Airline Ticket Reservation?

If you made the purchase within 24 hours, you will get a full refund upon canceling the ticket. In this case, you pay no cancellation fee. In fact, you can request a refund by just logging in to the Frontier Airline website. Alternatively, you can contact Frontier Airline customer support representatives to cancel your ticket and get your refund.

Please note that all ticket purchased within 7-days of your travel are held as credit which means they are subject to a fee. Therefore, beyond 24 hours of your purchase, you will pay a cancellation fee. The ticket retains the initial value for 90 days, and your ticket value is applied for future ticket purchase.

To cancel your airfare with Frontier Airline, log on to the main website or contact Frontier Airline reservations directly.

Refundability is inclusive in your purchase if you use The WORKS. In this case, you don't incur any cancellation fee. You contact Frontier Airline customer support or visit the fly Frontier website to learn more. The ticket retains its value for up to one year after the transaction date. You can request a refund by simply filling out the online refund form.

When Can I Cancel My Frontier Airline Ticket?

You can only cancel your ticket before the departure of that flight for it to retain its value. Failure to do so results in application of service charge which attracts an amount equal to the no-show part of the itinerary.

How Long Does a Refund from Frontier Airline Take?

The refund is credited to your account within 7 days. In some instances, it happens in 2 days. Therefore, you need to be patient as the system handles the refund. However, this is much possible when you are within the guidelines and refund policy of Frontier Airline. Ensure that you cancel your ticket on time.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Get a Refund from Frontier Airlines?

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