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How Do I Get Compensated for My Frontier Airlines Flight Being Delayed?

Jeff Whelpley is the editor / author responsible for this content.
Jun 8, 2020

How Do I Get Compensated for My Frontier Airlines Flight Being Delayed?

Flight delays are common in on Frontier Airlines. The delays can happen because the pilot is sick, mechanical issues or some other reasons. Of course, the gate agent will stay with you and give you regular updates concerning the flight situation. The customer support agents will share information as soon as it's available and ensure the problem is resolved quickly.

How Do I Get Compensated for My Frontier Airlines Flight Delay?

First, you need to know that delays happening due to a fault of Frontier Airlines are eligible for compensation. When boarding a second time, you will be briefed on the compensation voucher you will receive. The amount of the voucher varies depending on how long the flight was delayed.

There is a threshold of 3 hours after which you get compensated $100 and it the delay exceeds 3 hours; you can get $200 as compensation. As a passenger you are eligible for a voucher good for the amount corresponding to the delay time as per the Frontier Airlines policy.

Email Frontier Airlines customer support about the flight delay complaint and wait for them to respond. You can also contact Frontier Airlines directly and ask your questions and file a formal claim for compensation. If there is an issue with your compensation, simply email customer support. Expect to receive an auto response confirming that they have received your complaint.

How Long Does It Take to Receive My Compensation For Flight Delay?

Compensation is sent within a few hours of filing the complaint. It doesn't take more than 24 hours before you receive your compensation depending on the amount of time the flight delayed. Passengers experience numerous delays in all airports. Some delays are due to airline errors while others are due to bad weather and other events outside their control.

Frontier Airlines are known for their compassion, friendliness and courtesy when handling passengers. If your flight delays for 5 hours, you get $200 in compensation. If the delay is 3 hours, you are eligible for $100 in compensation.

Understand the compensation amount by going to Frontier Airlines website and reading their compensation policy. Be conversant with your contract or carriage as it has useful information that will make your experience good. You can easily deal with flight delays and cancellations if you know what the airline policy states.

Does the Frontier Airlines Voucher Come With Restrictions?

Yes, there are restrictions to the voucher you receive in compensation for your flight delay. One of the key terms is that you must use the voucher within 90 days. The voucher can't be transferred to a different person. Remember, this is a ticket by date and not a travel by date. Therefore, your flight can be taken in the future but not after 90 days from the voucher issue date. Bear in mind that booking window for Frontier Airlines doesn't offer long bookings far off. You can only book a flight in advance for up to 6 months.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

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