How Do I Cancel My Frontier Airlines Flight and Get a Refund or Credit?

The booking period for a Frontier Airlines flight is a crucial factor that influences your compensation as provided for in the ticket terms and conditions. Also, the WORKS bundles are more customer friendly when it comes to canceling your flight and getting a refund or credit; however, it's relatively expensive. GetHuman offers information that could help you quickly access the airline's customer service and cancel your Frontier Airlines flight and get a refund or credit.

Jeff Whelpley is the editor / author responsible for this content.
Jul 9, 2020

Frontier Airlines is the eighth-largest commercial airline based in the United States. It operates flights in more than 100 cities across Canada, Puerto Rico, Mexico, and the Dominican Republic. The low-cost carrier commands a significant customer base, with most passengers traveling for vacations, business trips, and work conferences.

The airline acknowledges the need for customers to alter or cancel their travel plans. Therefore, it has provisions for flight and ticket cancellation. Here's a guide on how you can cancel your Frontier Airlines flight and get a refund or credit.

How do I cancel my Frontier Airlines flight and get a refund or credit?

You may cancel your Frontier Airlines flight and get a full refund or credit for tickets purchased at least seven days before the departure date. However, you should do so within 24 hours of purchase to avoid cancellation fees.

  • Visit the official Frontier Airlines' website (flyfrontier.com)
  • From the homepage, click on the "Hi, log in | sign up" at the upper right corner to sign in to your "myFRONTIER" account
  • Enter your email address or FRONTIER miles number followed by your password, and submit by clicking on the "LOG IN" tab
  • After accessing your account successfully, click on "Manage My Booking."
  • Enter your surname and reservation code
  • Choose the trip you wish to cancel and click on the "cancel booking" tab
  • Provide a reason for cancellation and pay the cancellation fee, where applicable, using the various cards accepted by the airline
  • Frontier Airlines will then send you a confirmation email acknowledging receipt of your refund request
  • The refund is in the form of travel credit that's valid for 90 days and may be used in future travel

WORKS bundle

The Frontier Airlines WORKS ticket offers greater flexibility in terms of refund options and cancellation periods. Its cancellation and refund process is similar to the one outlined above, but there are a few variations.

  • From your logged in area, you can choose to retain the value of your Frontier Airlines ticket purchase in the form of travel credit for use within one year of the purchase date
  • Alternatively, you could fill the Online Refund Form, where the airline will remit the full refund amount to the card you used to purchase the WORKS ticket.
  • You should cancel your Frontier Airlines flight at least 24 hours before departure time to be eligible for a full refund, or else, you'll be subjected to standard cancellation fees.

Alternative method

You can cancel your Frontier Airlines flight and get a refund or credit by calling the Frontier Airlines customer service. Also, you could cancel your trip at the airport, depending on the airport's permission, or at the Frontier ticketing office, available as per their working hours. If you choose any of these methods, you'll be liable for a service fee in addition to cancellation fees.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Cancel My Frontier Airlines Flight and Get a Refund or Credit?

Why does GetHuman Write How-to Guides for Frontier Airlines Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Frontier Airlines in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Cancel My Frontier Airlines Flight and Get a Refund or Credit? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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