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My Postmates account has been hacked and used by * or more different addresses that I d...

GetHuman1860046's customer service issue with Postmates.com from December 2018

11 views | 24082 similar | 0 following

Help with my Postmates.com issue

GetHuman1860046's next move: find and follow the right step-by-step guide.

Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1860046 will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1860046 can let us know if they help or not.

How Do I Get a Refund from Postmates?How Do I Check My Application Status with Postmates?What do I do if my Postmates order is wrong?How do I get a refund on Postmates?

If you don't see a guide here that matches the problem you are having, please see if Postmates.com has better answers for you: Postmates.com Help Center

The issue in GetHuman1860046's own words

My Postmates account has been hacked and used by * or more different addresses that I don't recognize and $***.** has been stolen out of my bank account!!!!! These thieves are using my name and charging my bank account but these belong to unknown addresses and phone numbers:**(*) On ******** an order to Wendy's for $**.** was delivered to **** N River Road with the number ***-***-******(*) On ******** an order to Top Cafe for $**.** was delivered to **** Rainbow Road with the number ***-***-******(*) On ******** an order to Top Cafe for $**.** was delivered to**** South Mary Avenue with the number ***-***-******(*) On ******** an order to Popeyes Louisiana Fried Kitchen for $**.** was delivered to *** River Road with the number ***-***-******(*) On ******** an order to Winchell's for $**.** was delivered to ***** Lower Azusa Road with the number ***-***-******I demand a refund for the $***.** that was stolen out of my account!!! **This is fraud and I discovered it today when I attempted to place an order and I received a message saying "Your account is suspended. Resolve payment on your last delivery."**Devin Waller

GetHuman1860046 did not yet indicate what Postmates.com should do to make this right.

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My account has been used by someone who has hacked in twice now!!! No one at post...It appears my Postmates account has been hacked. Somebody added their name, addre...I have been hacked in my Postmates account and someon has been making charges for...I have * different charges on my bank account from Postmate that I definitely did...Someone has been using my card to order postmates My postmates fleet account has been hacked. A new debit card was added to my acco...My account has been hacked... * orders have now been placed in Chicago Illinois a...I am a Postmates driver. It has been about * weeks that Postmates is not transfe...I have been charged $**.** for the unlimited Postmates that I accidentally clicke...

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Postmates.com

Customer service issue

Reported by GetHuman1860046

Dec 30th, 2018 - 4 years ago

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Seen by 11 customers so far

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Items needed

Account holder name

Email address on the account

Phone number

Billing address

Timeline

GetHuman1860046 started working on this issue

Dec 30th, 2018 1:52am

GetHuman1860046 indicated the issue is not fixed yet.

Jan 6th, 2019 9:24pm

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