My Postmates account has been hacked and used by * or more different addresses that I d...

GetHuman1860046's customer service issue with Postmates.com from December 2018

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Help with my Postmates.com issue
GetHuman1860046's next move: find and follow the right step-by-step guide.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1860046 will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1860046 can let us know if they help or not.
The issue in GetHuman1860046's own words
My Postmates account has been hacked and used by * or more different addresses that I don't recognize and $***.** has been stolen out of my bank account!!!!! These thieves are using my name and charging my bank account but these belong to unknown addresses and phone numbers:**(*) On ******** an order to Wendy's for $**.** was delivered to **** N River Road with the number ***-***-******(*) On ******** an order to Top Cafe for $**.** was delivered to **** Rainbow Road with the number ***-***-******(*) On ******** an order to Top Cafe for $**.** was delivered to**** South Mary Avenue with the number ***-***-******(*) On ******** an order to Popeyes Louisiana Fried Kitchen for $**.** was delivered to *** River Road with the number ***-***-******(*) On ******** an order to Winchell's for $**.** was delivered to ***** Lower Azusa Road with the number ***-***-******I demand a refund for the $***.** that was stolen out of my account!!! **This is fraud and I discovered it today when I attempted to place an order and I received a message saying "Your account is suspended. Resolve payment on your last delivery."**Devin Waller

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Postmates.com

Customer service issue
Reported by GetHuman1860046
Dec 30th, 2018 - 2 years ago
Fixed
Seen by 5 customers so far
Similar issue to 24082 others
0 customers following this
Items needed
Account holder name
Email address on the account
Phone number
Billing address

Timeline

GetHuman1860046 started working on this issue
Dec 30th, 2018 1:52am
GetHuman1860046 indicated the issue is not fixed yet.
Jan 6th, 2019 9:24pm

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