© GetHuman Inc.

How does Postmates calculate the delivery fee?

Asked 2 years ago
Postmates calculates the delivery fee based on several factors that contribute to the overall cost of delivering an order. Primarily, the fee is influenced by the distance between the restaurant or store and the delivery destination. The farther the distance, the higher the delivery fee is likely to be, as it reflects the time and effort involved in transporting the order. In addition to distance, Postmates also considers the demand for delivery services in the area at the time the order is placed. During periods of high demand, such as weekends or during special events, delivery fees may increase. This dynamic pricing model helps ensure that services can be matched effectively to the demand in real time. Moreover, the size of the order may also play a role. Larger orders that require additional time for preparation might incur a different fee structure. Furthermore, if a user applies any promotional codes or discounts, this may impact the final delivery fee as well. To explore specific delivery charges for a particular order, users can check the app or website. The detailing of the delivery fee will be clearly stated during the checkout process, allowing users to understand their total costs before finalizing the order. For the most accurate information, looking on the current web page will provide detailed insights regarding delivery fees.
Answered Jul 10th 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Similar Questions

Ask a Question All Postmates Questions

Need to contact Postmates?

If you need to talk to Postmates customer service, now that you have the answers that you needed, click the button below.
Contact Postmates

Postmates

Find a list of many popular Postmates questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Postmates Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!