How Do I Order Delivery from Postmates?

Customers who wish to order through Postmates have several ways they can do this. They can order through the web app, or order through the iOS or Android app. Regardless of the app you choose to order, the process is the same. You will need to access the app, look for the store or restaurant you wish to order from, and select your delivery and payment options. Once you've placed your order, you can track your delivery through the app. The delivery driver can reach out to you if needed, and you should be able to contact the delivery driver as well. Postmates has more than 600,000 restaurants, retailers, grocers, and more for you to choose from. Customers can choose from a wide variety of retailers all over the city. Customers can choose from the retailers listed and select their delivery options. Lastly, you can submit your payment and keep up with your delivery status through the app. There's also a help option if you have problems or issues. You can also contact your delivery person and they can contact you if needed.

Customers who want to order from Postmates have several options they can use. Both iOS and Android customers can download the Postmnates app and place an order. Customers can also access the web app to place an order. The order process is fairly simple and straight forward. Postmates customers can choose delivery or pick up from more than 600,000 restaurants, retailers, grocers, and more.

The Postmates Web App

Customers who want to order from Postmates can access the website online. You will need to find the store or restaurant you want to order or make a purchase from. Once you've found the store or restaurant, you can add the items you'd like to order. You will place the items you want into a cart and select your delivery and payment options and submit the order. You can track your order and get information about the ETA of your order through the website. Yoiu may even have access to the delivery driver to request or send information about your delivery.

The iOS and Android App

iOS and Android customers would be able to place an order the same way web app customers do. You will need to select the store or restaurant you want to order from and place the items you want in your shopping cart. You will then be prompted to select your delivery options and payment options. Once you select your delivery and payment options, you can track your delivery through the app. You may also be able to contact the delivery driver if need be. The delivery driver will also be able to contact you if needed as well.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Order Delivery from Postmates?

Why does GetHuman Write How-to Guides for Postmates Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Postmates in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Order Delivery from Postmates? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Postmates

Asked 4 years ago
Updated 2 years ago
Viewed 925,093 times
Postmates
How do I order delivery from Postmates?
What steps do I need to take to order delivery from Postmates?
How can I go about placing a delivery order from Postmates?
What can I do to place a delivery order from Postmates?
Are there specicifc steps I can take to place a delivery order from Postmates?
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!