Contact Postmates

The best of the 2 ways to get in touch with Postmates by GetHuman

Postmates Customer Service Email Address
Postmates provides their best customer service over email. If you were hoping to talk to a Postmates agent live right now, on the phone or via live chat, this might be disappointing. But at least you know there should be a person on the other end helping you, and it may take less time overall to send a few emails back and forth.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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Postmates Phone Number
Postmates doesn't have a phone number, which is a shame.
Postmates Live Chat
Unfortunately, Postmates does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Postmates:

Restaurant got broken into and stole our postmates iPad.. how can we get another one?
The delivery driver hasn’t showed up with my order
I need my money back never receive my food
My card was used yesterday with you guys without my authorization for over $**. I would...
I put in a issue on July **, **** no body got back to me. Gave me $* back. Says that it...
I want verification that my account has been cancelled
My order was canceled and Postmates said that I will not be charged and ** dollars was...
I can't receiveive my prepaid card l don't know why l have * days signing up thk you
Good Evening,*I originally made an order at *:** PM and did not receive my order until...
my order came with the box open and I have no idea of knowing whether or not the people...
I ordered from Jack in the box and it has been stuck on we’re finding a postmate to pla...
My order was cancelled by Postmates but it still charged my card. Also it charged me mo...
Postmates charges me twice for an order, after I had already paid for my food and gave...
I never received my order and I want my money back and card taken off this site
I applied for this software, but my mobile phone always comes to the second part. I don...
More customer issues

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Postmates contact information - compared

Above are our top recommendations for how to contact Postmates, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact Postmates by looking at which ones are the fastest and which ones other customers recommend the most for solving Postmates customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Postmates across the following mediums: Email, Web.

Phone number / contactWaitVotes
help@postmates.com
Customer Service
< 17 hrs1034
https://help.postmates.com/hc/en-us
Customer Service
< 22 hrs592

Does GetHuman work with Postmates?

GetHuman does not work directly with Postmates's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting Postmates at a Glance

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