Contact Postmates

The best of the 2 ways to get in touch with Postmates by GetHuman

Postmates Customer Service Email Address
Postmates provides their best customer service over email. If you were hoping to talk to a Postmates agent live right now, on the phone or via live chat, this might be disappointing. But at least you know there should be a person on the other end helping you, and it may take less time overall to send a few emails back and forth.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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Postmates Phone Number
Postmates doesn't have a phone number, which is a shame.
Postmates Live Chat
Unfortunately, Postmates does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Postmates:

I got charged twice for my order I have a bank statement
i didnt get the correct item I ordered and had to return to the store anyway**my lunche...
Vale Luna, Mexican restaurant .***-**-**** *We ordered food that never was delivered,th...
I ordered postmates and my food was not what it should be i want a refund
I got my food late. And it was ice cold I want to complete refund. I spoke to the gener...
I was charged to the credit card but we did not use Postmates Ubr. *Will you please ***...
I ordered my food from Taco bell and it took over an hour to get to me, my crunchy taco...
I order my food and it took over an hour to get to me with no communication and my crun...
I order my food at *:**am from ihop confirmation said. Food will arrivev. *:** am marcu...
Food never arrive my card got chatged so i need a refund
My food never arrive but my card got charged so i need aveefund
My driver brought the wrong order and then stole it!
Our food said it would take **-** min to arrive and didn’t arrive till about ** min to...
I am simone williams and I order a jerk pork at dutch pot restaurant and got jerk chick...
I never received my order from Teasome last night. I need a refund.
More customer issues

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Postmates contact information - compared

Above are our top recommendations for how to contact Postmates, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact Postmates by looking at which ones are the fastest and which ones other customers recommend the most for solving Postmates customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Postmates across the following mediums: Email, Web.

Phone number / contactWaitVotes
help@postmates.com
Customer Service
< 14 hrs1007
https://help.postmates.com/hc/en-us
Customer Service
< 12 hrs619

Does GetHuman work with Postmates?

GetHuman does not work with Postmates's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Postmates at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Postmates's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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