Contact Postmates

The best of the 2 ways to get in touch with Postmates by GetHuman

Postmates Customer Service Email Address
Postmates provides their best customer service over email. If you were hoping to talk to a Postmates agent live right now, on the phone or via live chat, this might be disappointing. But at least you know there should be a person on the other end helping you, and it may take less time overall to send a few emails back and forth.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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Postmates Phone Number
Postmates doesn't have a phone number, which is a shame.
Postmates Live Chat
Unfortunately, Postmates does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Postmates:

I am getting charged for postmates membership fee. I did not initiate this membership a...
I need tax documents for ****
I'm having a hard time signing into my Postmates I'm in the system I just have a differ...
I canceled my order from KFC but I was charged for the whole order I didn't even receiv...
I ordered Panera through Postmates. My order was a cheddar broccoli bread bowl with a b...
Hey so three of my orders was refunds and I got a email from Postmates saying **.** for...
I live off my SSI fixed, limited income. So every cent counts. Being without transporta...
I had a delivery scheduled through postmates for an order with chick fila. Total cost...
I have a charge on my credit card for $**.** which I did not make. It appears this is...
Account disabled, need to get in and find out why but know one has responded for over a week
I used to be a driver and i needed a **** asap.
Not get my ordet sub way. sharg me $**.please back my moey
I have been trying to order thru Postmates and Uber eats online for over an hour and it...
Okay so I ordered food from Popeyes in Chipley Fl on main st through Postmates! The ord...
hello i want a refund i did not want to sighn up for uber it charged me $**
More customer issues

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Postmates contact information - compared

Above are our top recommendations for how to contact Postmates, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact Postmates by looking at which ones are the fastest and which ones other customers recommend the most for solving Postmates customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Postmates across the following mediums: Email, Web.

Phone number / contactWaitVotes
help@postmates.com
Customer Service
< 15 hrs716
https://help.postmates.com/hc/en-us
Customer Service
< 11 hrs528

Does GetHuman work with Postmates?

GetHuman does not work directly with Postmates's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting Postmates at a Glance

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