Contact Postmates

The best of the 2 ways to get in touch with Postmates by GetHuman

Postmates Customer Service Email Address
Postmates provides their best customer service over email. If you were hoping to talk to a Postmates agent live right now, on the phone or via live chat, this might be disappointing. But at least you know there should be a person on the other end helping you, and it may take less time overall to send a few emails back and forth.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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Postmates Phone Number
Postmates doesn't have a phone number, which is a shame.
Postmates Live Chat
Unfortunately, Postmates does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Postmates:

Can't connect to postmates so I can start working again on picking up and delivering
ordered **.** worth of food from arbys...on **-**-****....received nothing....already c...
I have been charged after have had called and asked to cancel my subscription...ALL THE...
I deleted postmeates and all of its data off of my phone. I recently was charged...
I was charged for a cancellation saying that the restaurant has started preparing my fo...
I don’t use postmates and was charged for postmates unlimited
I was charged $*.** last month for i dont know and i am being charged $*.** for this mo...
I made an delivery order for lunch. Never received my food. I paid ** dollars more for...
I received a charge on my debit card from Postmates. I do not have a Postmates account...
Hola buenos d*as trabajaba para postmates. Y ahora no me sale ni una orden no entiendo...
A false account was opened using our now cancelled credit card. Who accepted our card t...
My delivery came in leaking and covered with dripping ice cream. I can’t eat it and the...
More customer issues

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Postmates contact information - compared

Above are our top recommendations for how to contact Postmates, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact Postmates by looking at which ones are the fastest and which ones other customers recommend the most for solving Postmates customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Postmates across the following mediums: Email, Web.

Phone number / contactWaitVotes
help@postmates.com
Customer Service
< 16 hrs1038
https://help.postmates.com/hc/en-us
Customer Service
< 23 hrs588

Does GetHuman work with Postmates?

GetHuman does not work directly with Postmates's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting Postmates at a Glance

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