Contact Postmates

The best of the 2 ways to get in touch with Postmates by GetHuman

Postmates Customer Service Email Address
Postmates provides their best customer service over email. If you were hoping to talk to a Postmates agent live right now, on the phone or via live chat, this might be disappointing. But at least you know there should be a person on the other end helping you, and it may take less time overall to send a few emails back and forth.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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Postmates Phone Number
Postmates doesn't have a phone number, which is a shame.
Postmates Live Chat
Unfortunately, Postmates does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Postmates:

i ordered ** red chili tamales....* green chili tamales*side of rice*side of beans*from...
I placed an order at the Bloomingdale, Illinois Jersey Mike’s for $**.**. It was * hot...
My order has been saying prepared for the past hour and ** minutes and I want to know i...
Im trying to order something but it keeps mixing my info with someone else and i can't...
I ordered food delivery and did not receive it. Please refund my money.
yes, a Postmates driver robbed my apartment community and I have video footage of it.pl...
App glitch - can't order. Will not update cart. Ordered thru DoorDash instead.
I placed an order with Jersey mikes and need it delivered to *** Country Club Rd NOT m...
My order was wrong I ordered two eggs cheese sausage biscuit sandwich and I got a sausa...
I had a prepaid monthly acct with postmates, when uber took over I am locked out of my...
I have been trying to cancel my Postmates unlimited membership for months and I’ve sent...
You guys keep charging me $*.** for Postmates membership and I never signed up for this.
I have been waiting for over an hour and a half for an order and no one has even picked...
I tried on the **th but it did not work. Less than * days to use it?**----- Forwarded M...
I am trying to use a promotion and am being told promotion not available for this order...
More customer issues

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Postmates contact information - compared

Above are our top recommendations for how to contact Postmates, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact Postmates by looking at which ones are the fastest and which ones other customers recommend the most for solving Postmates customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Postmates across the following mediums: Email, Web.

Phone number / contactWaitVotes
help@postmates.com
Customer Service
< 19 hrs688
https://help.postmates.com/hc/en-us
Customer Service
< 20 hrs556

Does GetHuman work with Postmates?

GetHuman does not work directly with Postmates's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting Postmates at a Glance

Contacting Other Companies

Paying Too Much for Your Plan?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers
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