Contact Postmates

The best of the 2 ways to get in touch with Postmates by GetHuman

Postmates Customer Service Email Address
Postmates provides their best customer service over email. If you were hoping to talk to a Postmates agent live right now, on the phone or via live chat, this might be disappointing. But at least you know there should be a person on the other end helping you, and it may take less time overall to send a few emails back and forth.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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Postmates Phone Number
Postmates doesn't have a phone number, which is a shame.
Postmates Live Chat
Unfortunately, Postmates does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Postmates:

I ordered from Jack in the box and it has been stuck on we’re finding a postmate to pla...
My order was cancelled by Postmates but it still charged my card. Also it charged me mo...
Postmates charges me twice for an order, after I had already paid for my food and gave...
I never received my order and I want my money back and card taken off this site
I applied for this software, but my mobile phone always comes to the second part. I don...
I am a driver. I can't log into my account because the verification code is going to my...
I don't really understand about the payment part of the app. If a customer order throug...
I order from Red Lobster. Never received my order. POST MATES charge my*card...
i found a postmates visa card in front of my home
So I got a promotion for an Unlimited Membership not sure if it was for a cheap price o...
I received the wrong order from Postmates and would like a refund for it. I can show in...
Mi deliver ya fue entregado y no me dena pasar a otto deliver
Is it common practice for Postmates employees to take a picture of delivery addresses...
I have an unrecognized charge from Postmates for $*.**. How do I find out what it is fo...
Hice una entrega y no puedo completar la entrega, y la aplicaci*n no vuelve al inicio normal
More customer issues

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Postmates contact information - compared

Above are our top recommendations for how to contact Postmates, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact Postmates by looking at which ones are the fastest and which ones other customers recommend the most for solving Postmates customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Postmates across the following mediums: Email, Web.

Phone number / contactWaitVotes
help@postmates.com
Customer Service
< 17 hrs1030
https://help.postmates.com/hc/en-us
Customer Service
< 22 hrs596

Does GetHuman work with Postmates?

GetHuman does not work directly with Postmates's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting Postmates at a Glance

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