Contact Postmates

The best of the 2 ways to get in touch with Postmates by GetHuman

Postmates Customer Service Email Address
Postmates provides their best customer service over email. If you were hoping to talk to a Postmates agent live right now, on the phone or via live chat, this might be disappointing. But at least you know there should be a person on the other end helping you, and it may take less time overall to send a few emails back and forth.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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Postmates Phone Number
Postmates doesn't have a phone number, which is a shame.
Postmates Live Chat
Unfortunately, Postmates does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Postmates:

I have **%off promo code. But it didn't applied on my order
Did a pick up order through a fast food restaurant. Picked it up, but was told half of...
I have $** in uber*postmates cash and every time I try and use it it says unable to pro...
I placed an order with Subway. Waited and waited at front door for an hour and then got...
Good afternoon, *I wanted to purchase gift cards for postmates but it directly takes m...
Please confirm the promocode choc*** is still active for me to choose
Hello, I'm looking to get a copy of Contract Service showing that sales tax is remitted...
I no longer have Postmates as a delivery company. I never was paid for several months...
Hello i am a fleet worker and i am having trouble accessing my account. i can't not log...
I had a Postmates card a couple years ago and I lost it and now I would like to start w...
I need help in reaching out to postmate to redeliver my order
I want to get a refund of my yearly Postmates charge. I haven’t use the service in over...
The time for my delivery keeps getting later and later. I am hungry and would like to e...
I ordered from Mendicino Farms which took * hours to find a driver to come deliever it...
I was driving for postmates in Portland, Oregon.*I have since moved to Denver, Colorad...
More customer issues

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Postmates contact information - compared

Above are our top recommendations for how to contact Postmates, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact Postmates by looking at which ones are the fastest and which ones other customers recommend the most for solving Postmates customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Postmates across the following mediums: Email, Web.

Phone number / contactWaitVotes
help@postmates.com
Customer Service
< 17 hrs1035
https://help.postmates.com/hc/en-us
Customer Service
< 22 hrs591

Does GetHuman work with Postmates?

GetHuman does not work directly with Postmates's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting Postmates at a Glance

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