Contact Postmates

The best of the 2 ways to get in touch with Postmates by GetHuman

Postmates Customer Service Email Address
Postmates provides their best customer service over email. If you were hoping to talk to a Postmates agent live right now, on the phone or via live chat, this might be disappointing. But at least you know there should be a person on the other end helping you, and it may take less time overall to send a few emails back and forth.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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Postmates Phone Number
Postmates doesn't have a phone number, which is a shame.
Postmates Live Chat
Unfortunately, Postmates does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Postmates:

I don’t order any food online Postmates charged me $** on July ** I don’t understand wh...
never got my food that i paid for and wasn't able to get in touch with driver. I want m...
My delivery person never delivered my food
i ordered then canceled but they took my money and said i would get a refund within...
Hello my name is Latrice I’m doing post mates and on August * around * am I had a perso...
Hi, I jsut ordered and paid for food that was not available. I placed an order and it s...
Already delivered the customer their food and I can't get off the screen from him Malay...
Hi I’m here at *** is the card is declined
I never got my order delivered. I want a refund back into my checking account instead o...
Got food I did not order.. left on fence. Order * *** is going to be made when he doesn...
I'am driver the app say whoops something went wrong.
I want a refund for the rest of my money for this month. I am not satisfied with the se...
I’m disabled and often cannot leave the house. But I do need some deliveries aside from...
someone else took the order
I’m wanna kno we’re is my refund and what talkin so long **.**
More customer issues

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Postmates contact information - compared

Above are our top recommendations for how to contact Postmates, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact Postmates by looking at which ones are the fastest and which ones other customers recommend the most for solving Postmates customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Postmates across the following mediums: Email, Web.

Phone number / contactWaitVotes
help@postmates.com
Customer Service
< 17 hrs1039
https://help.postmates.com/hc/en-us
Customer Service
< 22 hrs587

Does GetHuman work with Postmates?

GetHuman does not work directly with Postmates's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting Postmates at a Glance

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