Contact Postmates

The best of the 2 ways to get in touch with Postmates by GetHuman

Postmates Customer Service Email Address
Postmates provides their best customer service over email. If you were hoping to talk to a Postmates agent live right now, on the phone or via live chat, this might be disappointing. But at least you know there should be a person on the other end helping you, and it may take less time overall to send a few emails back and forth.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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Postmates Phone Number
Postmates doesn't have a phone number, which is a shame.
Postmates Live Chat
Unfortunately, Postmates does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Postmates:

Hello my order number is **e*e****-cc*d-***c-b*e*-*e*a*b*e**cc*Placed on ********* at...
I need my original date of my first delivery to. My most current delivery
I want to cancel my subscription to Postmates
I ordered $** worth of food at *:** pm and saw that my order would be delivered around...
I'd like to "cancel" the account associated with "*****@***.com", as well as unsubscrib...
Postmates did not place my order. They took my money??
I ordered food through my Colectivo app- which is a local coffee shop. Postmates said i...
Trying to contact postmates due to finding a jacket in the local area that in the pocke...
I placed an order at *:**AM today at ihop, the app charged me $**.** and my order never...
i ordered ** red chili tamales....* green chili tamales*side of rice*side of beans*from...
I placed an order at the Bloomingdale, Illinois Jersey Mike’s for $**.**. It was * hot...
My order has been saying prepared for the past hour and ** minutes and I want to know i...
Im trying to order something but it keeps mixing my info with someone else and i can't...
I ordered food delivery and did not receive it. Please refund my money.
yes, a Postmates driver robbed my apartment community and I have video footage of it.pl...
More customer issues

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Postmates contact information - compared

Above are our top recommendations for how to contact Postmates, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact Postmates by looking at which ones are the fastest and which ones other customers recommend the most for solving Postmates customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Postmates across the following mediums: Email, Web.

Phone number / contactWaitVotes
help@postmates.com
Customer Service
< 19 hrs713
https://help.postmates.com/hc/en-us
Customer Service
< 20 hrs531

Does GetHuman work with Postmates?

GetHuman does not work directly with Postmates's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting Postmates at a Glance

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