Contact Postmates

The best of the 2 ways to get in touch with Postmates by GetHuman

Postmates Customer Service Email Address
Postmates provides their best customer service over email. If you were hoping to talk to a Postmates agent live right now, on the phone or via live chat, this might be disappointing. But at least you know there should be a person on the other end helping you, and it may take less time overall to send a few emails back and forth.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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Postmates Phone Number
Postmates doesn't have a phone number, which is a shame.
Postmates Live Chat
Unfortunately, Postmates does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Postmates:

need **** from **** **** ****
Good afternoon it is *** I would like to explain the issue that took place on zero...
Hello. I have been getting charged every month for $*.** every single month and I would...
Hi,**I made only one delivery through postmates once a few months ago. ** mins ago, I r...
I tried to place an order said my credit card didn’t work. My credit card has been charged
Postmates is charging me a subscription. I do not use u. Have allowed food to be ordere...
Where are my drinks. Jamba juice never arrived
Why was my order cancelled
I need help with a delivery
My cc has been charged for the last ** months. I never authorized this .. I have only u...
I just realized that my credit card has been charged a monthly Postmates charge yet I h...
Hi I'm a frequent user of postmates but I recently placed an order for Dallas chicken...
I need a refund.*The postmates driver never showed up, never called, never texted...
Mi nombre es Mauricio trabajo para ustedes tengo cuenta pero comet* el error de aser su...
I ordered food I never received it iand paid **:** for it and I want my refund .
More customer issues

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Postmates contact information - compared

Above are our top recommendations for how to contact Postmates, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact Postmates by looking at which ones are the fastest and which ones other customers recommend the most for solving Postmates customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Postmates across the following mediums: Email, Web.

Phone number / contactWaitVotes
help@postmates.com
Customer Service
< 17 hrs714
https://help.postmates.com/hc/en-us
Customer Service
< 22 hrs530

Does GetHuman work with Postmates?

GetHuman does not work directly with Postmates's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting Postmates at a Glance

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