Contact Postmates

The best of the 2 ways to get in touch with Postmates by GetHuman

Postmates Customer Service Email Address
Postmates provides their best customer service over email. If you were hoping to talk to a Postmates agent live right now, on the phone or via live chat, this might be disappointing. But at least you know there should be a person on the other end helping you, and it may take less time overall to send a few emails back and forth.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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Postmates Phone Number
Postmates doesn't have a phone number, which is a shame.
Postmates Live Chat
Unfortunately, Postmates does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Postmates:

The app is not counting the deliveries properly for the initial *** incentive. We waite...
I need to rate to pick up food
I was on free trial for Postmate's Unlimited Subscription. However, the subscription re...
It took * hours to dillver
And the other name I ordered Taco Bell for my mom and and then after a bit I get a mess...
I gotten a flat and am working it getting another the customer asked me to go ahead and...
Went into my a count to update information and somehow a tip keeps popping up in my scr...
I hit the wrong letter, I meant My instead of Mt.
Mt order was not delivered to **** Coldwater Canyon Ave.Apt.* and I would like my money...
Cannot transfer money from the card to our bank. I think our bank is on the list for no...
I keep getting unauthorized charges from Postmates & do not have an account with them...
We just ordered a Chicken Pesto Pizza from Postmates. We live in Carmel Valley, San Di...
Unable to log into the Postmates app. I'm a driver. Says something went wrong with the app.
Please I need dicument to provide for tax filling. IRS want to see proof of earning
I keep trying to cancel my post mates subscription. Which I don’t even know how I ended...
More customer issues

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Postmates contact information - compared

Above are our top recommendations for how to contact Postmates, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact Postmates by looking at which ones are the fastest and which ones other customers recommend the most for solving Postmates customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Postmates across the following mediums: Email, Web.

Phone number / contactWaitVotes
Customer Service
< 14 hrs685
Customer Service
< 12 hrs559

Does GetHuman work with Postmates?

GetHuman does not work directly with Postmates's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting Postmates at a Glance

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