Contact Postmates

The best of the 2 ways to get in touch with Postmates by GetHuman

Postmates Customer Service Email Address
Postmates provides their best customer service over email. If you were hoping to talk to a Postmates agent live right now, on the phone or via live chat, this might be disappointing. But at least you know there should be a person on the other end helping you, and it may take less time overall to send a few emails back and forth.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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Postmates Phone Number
Postmates doesn't have a phone number, which is a shame.
Postmates Live Chat
Unfortunately, Postmates does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Postmates:

I am writing to ask for the label on my parcel tagged under Order* ************ (Walmar...
The item I want is sold out, so how do I get my money back
The promotion code didn't apply and ended up charging full price. I have kids to feed f...
I ordered IHOP, when my food got here it was ice cold all of it not just one item. I we...
I have never used your service and someone stole my card information and ordered...
Why is it taking so long for my background to come back it still says it's pending and...
The drink that I ordered from Starbucks was half empty when I got it.
I want to put my order through. I can't
My account isn’t letting me login i wish to start back earning
No puedo encontrar mis ganancias de Postmates (FLEET) app ya que la aplicaci*n dejo de...
My name is amalio cepero and I had problems with a postmate money that is reflected in...
Trying to see why the restaurant keeps canceling my order
Ordered Starbucks via Postmates and the order was never received. But they charged me...
Hello!**I placed an order today and received multiple notifications (that my shopper ha...
Hello. My credit for my order was not showing on my particular order. There should be...
More customer issues

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Postmates contact information - compared

Above are our top recommendations for how to contact Postmates, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact Postmates by looking at which ones are the fastest and which ones other customers recommend the most for solving Postmates customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Postmates across the following mediums: Email, Web.

Phone number / contactWaitVotes
help@postmates.com
Customer Service
< 12 hrs1039
https://help.postmates.com/hc/en-us
Customer Service
< 14 hrs587

Does GetHuman work with Postmates?

GetHuman does not work directly with Postmates's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting Postmates at a Glance

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