Contact Postmates

The best of the 2 ways to get in touch with Postmates by GetHuman

Postmates Customer Service Email Address
Postmates provides their best customer service over email. If you were hoping to talk to a Postmates agent live right now, on the phone or via live chat, this might be disappointing. But at least you know there should be a person on the other end helping you, and it may take less time overall to send a few emails back and forth.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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Postmates Phone Number
Postmates doesn't have a phone number, which is a shame.
Postmates Live Chat
Unfortunately, Postmates does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Postmates:

I ordered * tacos from Tijuana Flats on Roosevelt Blvd. Store in st. Petersburg and pic...
order shows that it has been delivered but i have not received anything as yet, could y...
Did not get my complete orders
I placed an order last night for delivery today. It wasn't here by the time I requested...
Hello, * I placed an order through postmates for ihop in New Orleans La to get milk...
My order is missing! I always order a grocery order from Walmart and I have never run i...
I have had the Postmates account for a while and have had no problem. After a short hia...
I did a online order for Jenya in Houston went to pick up got charged again I want my m...
I used to deliver with postmates, but cannot go online now. I get an error stating the...
New phone number. Can't log un cause account is connected to old phone number
I am writing to ask for the label on my parcel tagged under Order* ************ (Walmar...
The item I want is sold out, so how do I get my money back
The promotion code didn't apply and ended up charging full price. I have kids to feed f...
I ordered IHOP, when my food got here it was ice cold all of it not just one item. I we...
I have never used your service and someone stole my card information and ordered...
More customer issues

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Postmates contact information - compared

Above are our top recommendations for how to contact Postmates, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact Postmates by looking at which ones are the fastest and which ones other customers recommend the most for solving Postmates customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Postmates across the following mediums: Email, Web.

Phone number / contactWaitVotes
Customer Service
< 12 hrs686
Customer Service
< 14 hrs558

Does GetHuman work with Postmates?

GetHuman does not work directly with Postmates's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting Postmates at a Glance

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