Contact Postmates

The best of the 2 ways to get in touch with Postmates by GetHuman

Postmates Customer Service Email Address
Postmates provides their best customer service over email. If you were hoping to talk to a Postmates agent live right now, on the phone or via live chat, this might be disappointing. But at least you know there should be a person on the other end helping you, and it may take less time overall to send a few emails back and forth.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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Postmates Phone Number
Postmates doesn't have a phone number, which is a shame.
Postmates Live Chat
Unfortunately, Postmates does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Postmates:

I was charged *.** from postmates from my bank account I did not order anything through...
My latest order from taco bell was never delivered by the driver. it is not outside my...
I need to update my cell phone number. I can not log into my postmates account because...
Subway never received my order. But I was already charged for it. I would like a refund...
Did not receive my order.
Hi,**I ordered items from Starbucks yesterday (*******) and was charged for the items b...
I AM A DRIVER AND I WAS NOT ABLE TO CASH OUT MY PAYMENTS BEFORE THE CHANGE TO UBER AND...
Hi, I am emailing in regards to multiple charges being made against my card. I do not h...
I just found out today by contacting my bank they informed me that postmates has been w...
My entire order was wrong and I didn’t get to eat my food it just sat and went to waste...
Hi I can open my ups from post mates
Postmates stole money out my account and did dive me my order I’m mad and need someone...
I need a receipt that was on my credit card but was not on my account
My order never came i need refund ** dollar
I ordered subway, and was charged* however, Subway was closed for building issues and I...
More customer issues

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Postmates contact information - compared

Above are our top recommendations for how to contact Postmates, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact Postmates by looking at which ones are the fastest and which ones other customers recommend the most for solving Postmates customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Postmates across the following mediums: Email, Web.

Phone number / contactWaitVotes
help@postmates.com
Customer Service
< 15 hrs682
https://help.postmates.com/hc/en-us
Customer Service
< 11 hrs562

Does GetHuman work with Postmates?

GetHuman does not work directly with Postmates's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting Postmates at a Glance

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