Contact Postmates

The best of the 2 ways to get in touch with Postmates by GetHuman

Postmates Customer Service Email Address
Postmates provides their best customer service over email. If you were hoping to talk to a Postmates agent live right now, on the phone or via live chat, this might be disappointing. But at least you know there should be a person on the other end helping you, and it may take less time overall to send a few emails back and forth.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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Postmates Phone Number
Postmates doesn't have a phone number, which is a shame.
Postmates Live Chat
Unfortunately, Postmates does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Postmates:

I am complaining regarding an unauthorized charge for a subscription in the amount of...
do you pick up and deliver medication?
I drove for postmates from December **** till February ****. I need all my deliveries a...
Postmates is charging me every month for the membership I was not signing up at the tim...
Yesterday June ** I ordered from Empier Cafe for a scheduled delivery at ****-**** ...I...
I am consistently getting the same problem when I order from your app. My apartment has...
i need to pause our store immediately
My order has never been picked up. I’ve been waiting over an hour. The restaurant is no...
how do I get a dang receipt from Postmates. I used to be able to login and get an itemi...
I have been in contact with postmates through the app support since APRIL about the sam...
I am trying to place an order. I have used Postmates many times in the past. Since I wa...
postmates has ***,*** bad reps in us this year per y*ur site....making money then get o...
I ordered food from arbys...online...not postmates....on **-o*-****.....a roast beef sa...
Need to cancel my postmates subscription
Charged a transaction from San Francisco. Please arrange a refund of charges and close...
More customer issues

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Postmates contact information - compared

Above are our top recommendations for how to contact Postmates, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact Postmates by looking at which ones are the fastest and which ones other customers recommend the most for solving Postmates customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Postmates across the following mediums: Email, Web.

Phone number / contactWaitVotes
help@postmates.com
Customer Service
< 16 hrs687
https://help.postmates.com/hc/en-us
Customer Service
< 23 hrs557

Does GetHuman work with Postmates?

GetHuman does not work directly with Postmates's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting Postmates at a Glance

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