Contact Postmates

The best of the 2 ways to get in touch with Postmates by GetHuman

Postmates Customer Service Email Address
Postmates provides their best customer service over email. If you were hoping to talk to a Postmates agent live right now, on the phone or via live chat, this might be disappointing. But at least you know there should be a person on the other end helping you, and it may take less time overall to send a few emails back and forth.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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Postmates Phone Number
Postmates doesn't have a phone number, which is a shame.
Postmates Live Chat
Unfortunately, Postmates does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Postmates:

I ordered items from Popeyes on Tuesday ******** on my American Express credit card...
I have been getting double charged for monthly subscription.
I never received my order. I was charged $**.. not positive..of the amount.. but the...
Hi my name is brahim kharbouch my phone number is ********** i am delivery driver whit...
I have been a delivery free customer for quite awhile - especially when my Mother was a...
I got two orders I just dropped one but I do not find the address of the second order
I cant update my debit card because i am not getting a text message to verify my bank...
My deposite doesn’t show ******..$***
I’m a driver I’m trying to download my winnings to my card and they tell me that they a...
I ordered food from tropical smoothie, they said they never received the order, but had...
Ok my account showes delivery being received by merchants but after that nothing. Want...
I need to Verify bank n phone number
I am not getting a text to confirm my bank account or insta pay
I had a McDonald’s order I got everything but the salad, the driver called me and said...
I want unlimited cancelled and have no idea if it has been done or not. NOTE TO POSTMAT...
More customer issues

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Postmates contact information - compared

Above are our top recommendations for how to contact Postmates, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact Postmates by looking at which ones are the fastest and which ones other customers recommend the most for solving Postmates customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Postmates across the following mediums: Email, Web.

Phone number / contactWaitVotes
help@postmates.com
Customer Service
< 18 hrs682
https://help.postmates.com/hc/en-us
Customer Service
< 21 hrs562

Does GetHuman work with Postmates?

GetHuman does not work directly with Postmates's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting Postmates at a Glance

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