Contact Postmates

The best of the 2 ways to get in touch with Postmates by GetHuman

Postmates Customer Service Email Address
Postmates provides their best customer service over email. If you were hoping to talk to a Postmates agent live right now, on the phone or via live chat, this might be disappointing. But at least you know there should be a person on the other end helping you, and it may take less time overall to send a few emails back and forth.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
Help me with my issue
Postmates Phone Number
Postmates doesn't have a phone number, which is a shame.
Postmates Live Chat
Unfortunately, Postmates does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Postmates:

Last month , March, I received an email from Uber Eats promising $** often my first ord...
I want stop charges to my Discover card for charges that my niece used on her Apple car...
Postmates food delivery service charged my bank account a fee I believe and I don’t use...
I have not got my order and would like to know where it it because Ive already paid for it.
You have charged my credit card fraudulently . My bank Capital One will not help me...
I am a Postmates driver and on April **th **** I made extra * deliveries for the...
Unauthorized charges. I have gotten several denied card charges on my account. After it...
No I didn’t receive my food
I order my food over a hour and ** mins ago and I still haven’t received it
On ******* I ordered my dinner for Jersey mikes and I never asked for delivery? I pick...
Don't buy the membership! No postmates are ever around. Paid for a service I can't use...
I placed an order with Postmates for panda express. When I ordered, it showed a $*.** d...
I was charged for an order that was canceled because the restaurant was closed per the...
I need to be refunded for two. Orders that were canceled due to no drivers. I don’t wan...
Hi, my name is Brooke Rodriquez and I was delivering food for you guys around November...
More customer issues

Help me with my issue

Postmates contact information - compared

Above are our top recommendations for how to contact Postmates, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact Postmates by looking at which ones are the fastest and which ones other customers recommend the most for solving Postmates customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Postmates across the following mediums: Email, Web.

Phone number / contactWaitVotes
help@postmates.com
Customer Service
< 15 hrs1034
https://help.postmates.com/hc/en-us
Customer Service
< 11 hrs592

Does GetHuman work with Postmates?

GetHuman does not work directly with Postmates's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!