Contact Postmates

The best of the 2 ways to get in touch with Postmates by GetHuman

Postmates Customer Service Email Address
Postmates provides their best customer service over email. If you were hoping to talk to a Postmates agent live right now, on the phone or via live chat, this might be disappointing. But at least you know there should be a person on the other end helping you, and it may take less time overall to send a few emails back and forth.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
Help me with my issue
Postmates Phone Number
Postmates doesn't have a phone number, which is a shame.
Postmates Live Chat
Unfortunately, Postmates does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Postmates:

There was a mid understanding with my food order and I wanted to tip the delivery guy
A week ago the postmates app froze up on me and I had to reset my account okay no probl...
I recently downloaded fleet. After using it for a day, the page shows that your accoun...
I am a fleet driver and my account has been deactivated please explain the reason and l...
My fleet account was deactivated want to know why as well as have payment moved to the...
I have a problem with charge and I'm been trying to get in touch with Postmates for the...
I don't know what I did to cancel my account**I have always worked hard to satisfy cust...
what is your HQ address for my public aid application?
Hello, I signed up to work with Postmates. I picked up, delivered, and took a photo whe...
Left off fry's in my order. Mcdonald's said if you call them they will send the whole o...
I will not be using this order anymore **No way to resolve any issues
Amounts charged are higher than what was ordered
Why was my pay from * delivery *Taken back
The last order was in deals and had three people. The first one had to be deleted on Wa...
I need help with connecting my account to get my pay to my bank card. My app doesn't ev...
More customer issues

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Postmates contact information - compared

Above are our top recommendations for how to contact Postmates, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact Postmates by looking at which ones are the fastest and which ones other customers recommend the most for solving Postmates customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Postmates across the following mediums: Email, Web.

Phone number / contactWaitVotes
help@postmates.com
Customer Service
< 15 hrs711
https://help.postmates.com/hc/en-us
Customer Service
< 11 hrs533

Does GetHuman work with Postmates?

GetHuman does not work directly with Postmates's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting Postmates at a Glance

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