Contact Postmates

The best of the 2 ways to get in touch with Postmates by GetHuman

Postmates Customer Service Email Address
Postmates provides their best customer service over email. If you were hoping to talk to a Postmates agent live right now, on the phone or via live chat, this might be disappointing. But at least you know there should be a person on the other end helping you, and it may take less time overall to send a few emails back and forth.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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Postmates Phone Number
Postmates doesn't have a phone number, which is a shame.
Postmates Live Chat
Unfortunately, Postmates does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Postmates:

I have been waiting for over an hour and a half for an order and no one has even picked...
I tried on the **th but it did not work. Less than * days to use it?**----- Forwarded M...
I am trying to use a promotion and am being told promotion not available for this order...
I ordered from the app of a food chain and an employee from post mates was going to del...
I didn’t get my order of food it didn’t come yet I’m still waiting on it it never came...
I’ve been trying to get a hold of Postmates no answer the driver delivered my food yest...
Hi. I need to retrieve a past order for the receipt and my past orders in the app only...
You guys keep taking$*.** out of my bank account I no longer use Postmates I want refun...
I thought I placed an order for dinner but when I went back later I saw a place order s...
I never received my order from McDonalds
Hello we found a postmates tablet still in the box and it is locked so we were wonderin...
Never received my order told driver to call when he was outside ro pick up order never...
I am trying to contact their corporate office to verify billing address and contact per...
Alright so yesterday I ordered sonic and I ordered a supersonic Bacon Double Cheeseburg...
I ever received my order.i was told to give the driver a pin* I never got my food, neve...
More customer issues

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Postmates contact information - compared

Above are our top recommendations for how to contact Postmates, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact Postmates by looking at which ones are the fastest and which ones other customers recommend the most for solving Postmates customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Postmates across the following mediums: Email, Web.

Phone number / contactWaitVotes
help@postmates.com
Customer Service
< 19 hrs682
https://help.postmates.com/hc/en-us
Customer Service
< 20 hrs562

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