Contact Postmates

The best of the 2 ways to get in touch with Postmates by GetHuman

Postmates Customer Service Email Address
Postmates provides their best customer service over email. If you were hoping to talk to a Postmates agent live right now, on the phone or via live chat, this might be disappointing. But at least you know there should be a person on the other end helping you, and it may take less time overall to send a few emails back and forth.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
Help me with my issue
Postmates Phone Number
Postmates doesn't have a phone number, which is a shame.
Postmates Live Chat
Unfortunately, Postmates does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Postmates:

I never received my order from urban plates from postmates
Ordered Panda Express, total cost of the food alone was $**.** USD, grand total was...
I ordered three six piece chicken nugget meals from Mcdonald's and three drinks on the...
Y’all charged me twice first **.** and then it said I couldn’t order until I paid...
I delivered * orders worth $** and i want to make sure it pays me. I picked up the orde...
I ordered $**.** worth of food sept ** never got my order..ive been charged on my accou...
I got an email saying up to **% off but the promo isnt being applied to my account when...
I have **%off promo code. But it didn't applied on my order
Did a pick up order through a fast food restaurant. Picked it up, but was told half of...
I have $** in uber*postmates cash and every time I try and use it it says unable to pro...
I placed an order with Subway. Waited and waited at front door for an hour and then got...
Good afternoon, *I wanted to purchase gift cards for postmates but it directly takes m...
Please confirm the promocode choc*** is still active for me to choose
Hello, I'm looking to get a copy of Contract Service showing that sales tax is remitted...
I no longer have Postmates as a delivery company. I never was paid for several months...
More customer issues

Help me with my issue

Postmates contact information - compared

Above are our top recommendations for how to contact Postmates, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact Postmates by looking at which ones are the fastest and which ones other customers recommend the most for solving Postmates customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Postmates across the following mediums: Email, Web.

Phone number / contactWaitVotes
help@postmates.com
Customer Service
< 17 hrs679
https://help.postmates.com/hc/en-us
Customer Service
< 22 hrs565

Does GetHuman work with Postmates?

GetHuman does not work directly with Postmates's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting Postmates at a Glance

Contacting Other Companies

Paying Too Much for Your Plan?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!