Contact Postmates

The best of the 2 ways to get in touch with Postmates by GetHuman

Postmates Customer Service Email Address
Postmates provides their best customer service over email. If you were hoping to talk to a Postmates agent live right now, on the phone or via live chat, this might be disappointing. But at least you know there should be a person on the other end helping you, and it may take less time overall to send a few emails back and forth.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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Postmates Phone Number
Postmates doesn't have a phone number, which is a shame.
Postmates Live Chat
Unfortunately, Postmates does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Postmates:

Hice una entrega. Ayer y no se completa la horden
I’m trying to cash app but it says it would send me a text to verify my bank. Never rec...
I can’t add the receipt some my order is just here. What do I do it’s been over ** minutes.
Order **** was not delivered from the first driver. Customer requesting a refund
I was told that my order was delivered but it never was and the Postmates delivery driv...
I work for postmate for the last * years I can't put my debit card in it says I need to...
I am a merchant , Irene cafe in North Carolina. I filled up the application but was to...
This is the second Tim within for and a half to five hours that I’ve ordered for menchi...
I ordered a post mates delivery an hour and a half ago and still no Postmates I ordered...
I placed an order with Postmates on August *nd. I ordered * plates of pasta and went to...
I don’t order any food online Postmates charged me $** on July ** I don’t understand wh...
never got my food that i paid for and wasn't able to get in touch with driver. I want m...
My delivery person never delivered my food
i ordered then canceled but they took my money and said i would get a refund within...
Hello my name is Latrice I’m doing post mates and on August * around * am I had a perso...
More customer issues

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Postmates contact information - compared

Above are our top recommendations for how to contact Postmates, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact Postmates by looking at which ones are the fastest and which ones other customers recommend the most for solving Postmates customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Postmates across the following mediums: Email, Web.

Phone number / contactWaitVotes
help@postmates.com
Customer Service
< 17 hrs681
https://help.postmates.com/hc/en-us
Customer Service
< 22 hrs563

Does GetHuman work with Postmates?

GetHuman does not work directly with Postmates's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting Postmates at a Glance

Contacting Other Companies

Paying Too Much for Your Plan?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers
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