What happens if the restaurant I ordered from is closed?
If the restaurant you ordered from is closed, Postmates will notify you immediately and provide you with alternative options. In such cases, you can choose to either cancel the order and receive a full refund, or select a different restaurant to reorder your desired items. Postmates understands that unexpected closures can be inconvenient, so they strive to make sure you are informed in a timely manner. If you encounter any issues or have further concerns about a closed restaurant, their customer support team is available to assist you throughout the process.
Answered May 3, 2024
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