What happens if the restaurant I ordered from is closed?

Asked a year ago
If the restaurant you ordered from is closed, Postmates will notify you immediately and provide you with alternative options. In such cases, you can choose to either cancel the order and receive a full refund, or select a different restaurant to reorder your desired items. Postmates understands that unexpected closures can be inconvenient, so they strive to make sure you are informed in a timely manner. If you encounter any issues or have further concerns about a closed restaurant, their customer support team is available to assist you throughout the process.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

Need further help?

Type out your followup or related question and we will get you an answer right away.

Similar Questions

Need to contact Postmates?

If you need to talk to Postmates customer service, now that you have the answers that you needed, click the button below.
Contact Postmates

Postmates

Find a list of many popular Postmates questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Postmates Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!