The ability to create Virtual Cards numbers on-line has not been working for at least t...

GetHuman-dccreame's customer service issue with Citibank from November 2018

Help with my Citibank issue
The issue in GetHuman-dccreame's own words
The ability to create Virtual Cards numbers on-line has not been working for at least two weeks. There does not seem to be any sense of urgency to get this problem fixed. I am only one of probably many customers that use Citibank credit cards for the virtual account number ability, and you are doing a great disservice to these customers for not getting this issue resolved. Customer Support is absolutely no help on this issue...they are speaking from a script. **Thank you,*Daniel C Creamer
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Citibank

Customer service issue
Reported by GetHuman-dccreame
Nov 1st, 2018 - a mon ago
I have an issue with Citibank too
Fixed
Seen by 1 customer so far
Similar issue to 1067 others
0 customers following this
Items needed
Account holder name
Billing address
Date of Birth
Last 4 digits of SSN
Timeline
GetHuman-dccreame started working on this issue
Nov 1st 2:38pm
GetHuman-dccreame indicated the issue is not fixed yet.
Nov 1st 2:39pm