We just received a bill for for my wife Edie's LLB Citibank card (Edith G. Keller) for...

GetHuman911619's customer service issue with Citibank from July 2018

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The issue in GetHuman911619's own words
We just received a bill for for my wife Edie's LLB Citibank card (Edith G. Keller) for $****.***I phoned in a payment of $****.* *July * asking it be credited to her account*Apparently it was credited to our joint LLB Citibank account.**We have never received Edie's LLB Citibank card apparently because USPS mail forwarding returned the card to Citibank. We received the joint cards because I temporarily changed our billing address to the Oakland ME address below. We forgot to change the address for Edie's own card. Our billing address is the Waterville ME address below.**mid-May to mid-Oct:**** Small Shore Trail*Oakland ME ******mid-Oct to mid-May:**** Main St.*Waterville ME *******Edie & I had * LL Bean VISA cards. * for the joint LLB VISA account and one just in her name**John's Citibank joint card (John as primary card holder) **** **** **** **** * *Last four digits for John's Citibank joint card*Last four digits for Edie's Citibank joint card *****Last four digits for Edie's own LLBean VISA card: ******CC* for Edie's own LLBean Citibank card: ********-****-****-**** (on bill - card not yet received*CC* for joint LLBean Citibank cards:***John's:*****-****-******** **** JOHN LIKINS back ******Edie's:***** ****-****-**** **** *** EDITH G KELLER back *****Thanks,*John R. Likins
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Citibank

Customer service issue
Reported by GetHuman911619
Jul 25th, 2018 - 10 mons ago
I have an issue with Citibank too
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Seen by 9 customers so far
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GetHuman911619 started working on this issue
Jul 25th, 2018 1:39pm