My account is showing some activity i do not recognize

GetHuman753335's customer service issue with Citibank from June 2018

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The issue and preferred resolution, in GetHuman753335's own words:
The problem I ran into: My account is showing some activity i do not recognize
I trust that Citibank will make this right and come up with a resolution that is fair.
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Citibank

Customer service issue
Reported by GetHuman753335
Jun 5th, 2018 - 15d ago
I have an issue with Citibank too
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Seen by 1 customer so far
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Items needed
Account holder name
Billing address
Date of Birth
Last 4 digits of SSN
Timeline
GetHuman753335 started working on this issue
Jun 5th 7:13pm