I tried to deposit money in the atm and it ate my money. Wouldn’t return it. I want my...

GetHuman-kirenanw's customer service issue with Citibank from May 2018

Help with my Citibank issue
I tried to deposit money in the atm and it ate my money. Wouldn’t return it. I want my money ASAP. Was on the phone for an hour why have a recording on to trick people if nobody is ever going to answer!!
I trust that Citibank will make this right and come up with a resolution that is fair.
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Citibank

Customer service issue
Reported by GetHuman-kirenanw
May 27th, 2018 - 3 mons ago
I have an issue with Citibank too
Fixed
Seen by 8 customers so far
Similar issue to 508 others
0 customers following this
Items needed
Account holder name
Billing address
Date of Birth
Last 4 digits of SSN
Timeline
GetHuman-kirenanw started working on this issue
May 27th 1:21am
GetHuman-kirenanw indicated the issue is not fixed yet.
May 28th 8:10am
GetHuman-kirenanw indicated the issue is not fixed yet.
May 28th 8:57am