I don't see where my rewards dollars were applied to my account. Why? - view my curren...

GetHuman602203's customer service issue with Citibank from April 2018

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The issue and preferred resolution, in GetHuman602203's own words:
view my current balance ... I don't see where my rewards dollars were applied to my account. Why?
It's already been four days since I redeemed my points
See the $***.** applied to my balance
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Citibank

statement balance
Customer service issue
Reported by GetHuman602203
Apr 17th, 2018 - a mon ago
I have an issue with Citibank too
Fixed
Seen by 8 customers so far
Same issue as 1 other concurrently
1 customer following this
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Items needed
Account holder name
Billing address
Date of Birth
Last 4 digits of SSN
Timeline
GetHuman602203 started working on this issue
Apr 17th 12:29am
GetHuman602203 confirmed the issue is fixed. Hooray!
Apr 17th 5:53pm
GetHuman602203 confirmed the issue is fixed. Hooray!
Apr 17th 5:53pm