AT&T Email

Emailing AT&T Customer Support by GetHuman

abuse@att.net
Customer Service Email
  • The average reply comes back in around 26 hours.
  • Email is monitored 24 hours, 7 days, so expect a reply during that timeframe in a given day.
While exchanging information over email is convenient, most AT&T customers prefer to get in touch over the phone. Luckily, calling AT&T on the phone is an option.

Customers recently wanted to email AT&T about the following:

Received a call from ATT customer service, allegedly. Stating I owed a balance from...
my friends phone was stolen we have the phone back and are trying to unlock it because...
Having problems with adding money
A technician came out to fix * TVs & now another won’t work
I need help signing into my att account and paying my bill. I also need a wifi hotspot
I’m trying to get my internet service moved from *** Trevino St apt ** Berwick La...
Not a good start as a new customer. I tried to set up the direct tv steaming service w...
Internet service is intermittent all day despite trying every strategy suggested by the...
I was supposed to get gift cards for both Internet and wireless. I have not received them
Im having problems with my SIM card on my iPhone, I need help to fix it.
I want to speak to someone in billing about my brother’s bill
I need to talk to customer service about my phone or because I want to disregard the se...

Help me with my issue

AT&T Email Support - by the Numbers

Email addressabuse@att.net
Department you are emailingReporting Abuse
Customer service hours24 hours, 7 days
Most likely time of response2:45pm
Average wait26
Rank (overall)9
Alternate methodsphone, email, facebook, web, twitter
Quality of communication79%
Quality of help79%
Customer votes7,734
Information last updatedSat Feb 17 2024 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-288-2020

AT&T Customer Service Email

Email AT&T customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for AT&T customer service. This information is according to 220,254 GetHuman users who are also AT&T customers over the past 180 days. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. But more often than not, AT&T customers want to talk to a real live human being as soon as possible and check it off their to-do list. And so they prefer calling AT&T at their 800-288-2020 phone number instead. The Reporting Abuse department that replies to the emails you send is used to responding to a variety of customer service issues such as Cancel Service. When you email AT&T one of their customer service agents sitting in one of their call centers, likely located in California or Florida or Georgia or Idaho or Iowa or Louisiana or Missouri or Montana or Oklahoma or Philippines or Texas, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open 24 hours, 7 days. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like AT&T by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting AT&T

AT&T provides customer service by email and also by phone. There are 19 ways to reach AT&T across 5 communication modes: phone, email, facebook, web, twitter. In case you didn't realize there was an alternative, the best phone number for AT&T customer support is 800-288-2020. With our free tools, you can check out the current wait time for AT&T and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best AT&T customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact AT&T currently.

What's the connection between AT&T and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer AT&T's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

AT&T Contact Info

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