AT&T Email

Emailing AT&T Customer Support by GetHuman

abuse@att.net
Customer Service Email
800-756-0134
New customers
Average reply: (26 hours)
Expect replies: 24 hours, 7 days
Usually writes back @ 9:30am
Why do you want to write to AT&T?

Customers recently wanted to email AT&T about the following:

An employee in an AT&T store took my phone and told me I was trading in my iPhone X for...
I have been charged twice this month for extra gigs.
I need a new phone number plz people been call my phone in don't like dat
My elderly mother (**) lives in Pembroke Pines, Florida. I live *.* hours away. I call...
new credit card number
I can no longer afford to pay my bill due to work cutbacks due to covid. I asked AT&T i...
Cannot call out .When trying to call only get a busy signal.
Wall mount plate needs replacement- contacts are broken.
I'm an able to directly login to my account though I have gotten help from numerous rep...
Wifi internet can't connect
When will my buried line be moved? Work order has already been turned in. I am needing...
On ********* I made some changes to my AT&T service. The changes are in Work Order*D...

Help me with my issue

AT&T Email Support - by the Numbers

Email addressabuse@att.net
Call-back availableNO
Department you are emailingReporting Abuse
Customer service hours24 hours, 7 days
Most likely time of response9:30am
Average wait26
Rank (overall)10
Alternate methodsphone, email, facebook, web, twitter
Quality of communication76%
Quality of help82%
Customer votes7,731
Information last updatedMon Feb 22 2021 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-331-0500

AT&T Customer Service Email

Email AT&T customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for AT&T customer service. This information is according to 220,254 GetHuman users who are also AT&T customers over the past 180 days. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. But more often than not, AT&T customers want to talk to a real live human being as soon as possible and check it off their to-do list. And so they prefer calling AT&T at their 800-331-0500 phone number instead. The Reporting Abuse department that replies to the emails you send is used to responding to a variety of customer service issues such as Cancel Service. When you email AT&T one of their customer service agents sitting in one of their call centers, likely located in California or Florida or Georgia or Idaho or Iowa or Louisiana or Missouri or Montana or Oklahoma or Philippines or Texas, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open 24 hours, 7 days. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like AT&T by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting AT&T

AT&T provides customer service by email and also by phone. There are 23 ways to reach AT&T across 5 communication modes: phone, email, facebook, web, twitter. In case you didn't realize there was an alternative, the best phone number for AT&T customer support is 800-331-0500. With our free tools, you can check out the current wait time for AT&T and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best AT&T customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact AT&T currently.

What's the connection between AT&T and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer AT&T's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

AT&T Contact Info

Email-based customer care with other companies

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