AT&T Internet & TV support Phone Number

800-288-2020
Hold time now: 106 mins (avg 100)
Best time to call: 8:10am
Free: Call Without Hold Time
New customers: 800-756-0134
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 0 then 8 then 4 then 2 then 1
This is not the most popular AT&T phone number (it's ranked #3). Most customers call 800-331-0500 for support: Click here for best option

Other customers got on the phone recently because:

My internet is not connecting
I want to payment my bill bit I forget my pin nu.ber
My wife switched from Tmobile to ATT. She was told by ATT that the phone she had was go...
Having problems with billing & tried to chat but gentleman could not hear me on video c...
You shut off my internet ,and I paid the bill *days ago!!! I'm so upset rn this is the...
Trying to talk to agent about canceling before I move out
I currently pay for AT&T cable along with a T and T internet I got the deal in January...
I am being charged for a line that I do not have. I am not disputing the equipment issu...
I want to cancel my line and get a refund
i want to cancel my line permanently and get a refund for this month’s payment
I want to can cancel my at&t account* contract please
I would like to cancel my att contract
Service was cut off my bill was paid in full on ******** service was turned off on...
Can someone call me from cooperate

Help me with my issue

AT&T Internet & TV support Phone Number 800-288-2020 - Info & Statistics

Phone number to dial800-288-2020
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingInternet & TV support
Call center hoursMon-Fri 8am-6pm EST
Best time to dial8:10am
Navigate phone maze to a humanPress 0 then 8 then 4 then 2 then 1
Average wait100
Current wait106
Rank (among phone numbers)3
Rank (overall)3
Alternate methodsphone or email or facebook or web or twitter
Quality of communication46%
Quality of help36%
Customer votes64,242
Best phone number800-331-0500
Information last updatedFri Jan 14 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

AT&T's 800-288-2020 Internet & TV support Number

This AT&T phone number is ranked #3 out of 19 because 220,254 AT&T customers tried our tools and information and gave us feedback after they called. The reason customers call 800-288-2020 is to reach the AT&T Internet & TV support department for problems like Cancel Service, Dispute a Charge, Service Outage, Change Service, Device Support. As far as we can tell, AT&T has call center locations in California or Florida or Georgia or Idaho or Iowa or Louisiana or Missouri or Montana or Oklahoma or Philippines or Texas and you can call during their open hours Mon-Fri 8am-6pm EST. AT&T has 19 phone numbers and 23 different ways to get customer help. We've compiled information about 800-288-2020 and ways to call or contact AT&T with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling AT&T

Calling AT&T at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from AT&T Internet & TV support can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with AT&T's Internet & TV support department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting AT&T in General

While 800-288-2020 is AT&T's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-331-0500 is their best customer phone number overall, and we have put together a comparison of their 23 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach AT&T help by calling them, is that other customers give their customer support at this number a 46% score for their communication skills and a 36% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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