AT&T International Customer Service

Phone Number & Getting a Rep

AT&T International Customer Service number

314-925-6925
Calls International Customer Service·See main phone number & contact info
Q:

How do I talk to a human at this AT&T number?

A:Calling this AT&T number should go right to a real human being
Q:

Does this phone number work 24/7?

A:No. Hours for this phone number are Mon-Fri 8am-6pm EST. The least busy day is Friday, and the most busy day is Monday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to AT&T International Customer Service?

A:We don't expect that you will have to wait to talk to a person. This is a direct line.

All AT&T customer service contact information

This is the #13 most popular AT&T phone number out of 13. Click above to go back to the main customer service number and other contact information, including AT&T email addresses, twitter handles, and live chat options.

More AT&T Customer Phone Numbers

Wireless Support

800-331-0500
Main phone number · Toll-free · Mon-Fri 8am-6pm EST · Enter phone # or press 1, then 3, then 7, then 0, then 4, then 2, then 1 OR Press 0# each time it asks for your phone number · Please say what you are calling about.

Order New Service

800-756-0134
Toll-free · 24 hours, 7 days · Press 1 to sign up for new service, then press 1 for home or press 2 for business ·

Internet & TV support

800-288-2020
Toll-free · Mon-Fri 8am-7pm EST, Sat 8am-5pm EST · Press 0 then 8 then 4 then 2 then 1 · If you are calling about regular exchange telephone service, press 1. For AT&T sales or service needs, press 2.

Government Solutions

800-288-2747
Toll-free · Mon-Fri 8am-6pm EST · Press 0 at each prompt, ignoring messages. For AT&T Local Repair Service. · If you are calling regarding your wireless or cell phone services, Press 1. For all other callers, press 2

Bell South Internet

800-436-8638
Toll-free · Mon-Fri 8am-6pm EST · Calling this AT&T number should go right to a real human being ·

Corporate Offices

210-821-4105
Mon-Fri 8am-6pm EST · Option 7 is for corporate offices · Residential service: Press 1. Business services: Press 2. Wireless service: Press 3. DirecTV service: Press 4. AT&T human resources and personal issues: Press 5. Corporate matters or vendors: Press 6.

Business Services

800-286-8313
Toll-free · Mon-Fri 8am-6pm EST · Keep pressing 0. Connects to land line repair. ·

Adding New Service

800-222-0300
Toll-free · 24 hours, 7 days · Call to start new service, or add to an existing line. · If you are calling regarding your wireless or cell phone services, press 1. For all other callers, press 2.

California Repair Center

866-346-1168
Toll-free · Mon-Fri 8am-6pm EST · Direct line to CA Repair Center ·

New Customer Concierge

888-715-3291
Toll-free · Mon-Fri 4am-9pm, Sat 4am-4pm PST · This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman. ·

Repairs

800-246-8464
Toll-free · Mon-Fri 8am-6pm EST · This number connects directly with a AT&T representative. The representative asks for the phone number you are inquiring about and assists you from there. For help with repairs. · Please state what you are calling about.

East Coast Business DSL

888-321-2375
Toll-free · Mon-Fri 8am-6pm EST · For Business DSL on the East Coast ·

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this AT&T phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this AT&T number should go right to a real human being
Here is how our research team describes the way the AT&T phone system greets you: Are you calling about the number you are calling from? Yes or No.
In fact, much of this information on this page is superfluous because this AT&T phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

AT&T operates the call center for this 314-925-6925 phone number Mon-Fri 8am-6pm ET. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 36,709 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this AT&T phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like AT&T staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call AT&T is Friday. The most busy day to call is Monday. Again, this is based on a sample of 36,709 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Wednesday.

The best time to call

In summation, the best day to call AT&T is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that AT&T staffs the call center well on Friday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Calling this AT&T Customer Number

Christian Allen is the editor / author responsible for this content.
Jan 10, 2024

Calling this number was an interesting experience, as it seems that AT&T's system is completely incapable of finding its own locations based on ZIP codes. It could be that this number is only meant for international callers and doesn't know how to react to domestic calls, but for whatever reason, calling this number didn't work out properly.

It started out easily enough, as the system welcomed me to calling AT&T's international phone number and asked me the purpose of my call. I said that I was planning to set up a new account with AT&T, and the system asked me if I wanted to move over a phone number to an existing AT&T account. I said no, I wanted to set up a new account and provided the phone number that I already had. The system didn't recognize my number and asked me to provide my account number or phone number on my existing account.

I said again that I had no account, with the system saying I could instead provide the ZIP code where I wanted services. I offered my ZIP code, and the system said it would connect me with a customer service representative who could help. After a couple minutes, I was connected to an agent who asked how she could help me. I told her that I wanted to set up a new account and asked how to go about doing that.

She told me I had two options. I could either get started on the phone and have her present different prices I might be comfortable with, or, go speak to a neighborhood representative in my location after getting information from her. I opted for the latter and asked where I might find the closest location to me.

The agent said she'd be happy to look that up and asked for my ZIP code. I provided it, and she asked me to give the city where that was located. I gave my city, and she said it didn't match what she had on her computer. I repeated the ZIP code to make sure she had it right, and she said that while that matched what she had typed, her computer was giving her a location in another state.

I checked the location she had given me and found that the city where her computer thought I was located didn't have any digits the same as the ZIP code I had given her. She said she understood that, but the system wouldn't give her anything else. At that point, I thanked her for her time and ended the call.

Overall, I thought the representative wanted to do her job well, but the system didn't really allow her to provide much help. The system ran into real problems, makingit impossible to get anything done. Based on this, I wouldn't use this number. The information provided was far too unreliable to be useful.

Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
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