Frontier Airlines Customer FAQ

To cancel your reservation with Frontier Airlines, you can visit the airline's website and navigate to the "My Trips" section. Here, you'll be able to enter your confirmation number and last name to access your booking. Follow the prompts to cancel your reservation. Keep in mind that cancellation fees may apply depending on your fare type and when you cancel. If you have additional questions or need assistance, please refer to the information provided directly on this page.

The cost for checked bags on Frontier Airlines varies depending on the route and when you add the bag. Typically, adding a checked bag during the booking process or through the manage booking feature costs less than at the airport. Please check the specific pricing through the link to the most up-to-date information right here on this page.

We recommend checking your booking confirmation or any previous messages from Frontier Airlines if you have them saved. If not, you can retrieve your flight information by visiting the Frontier Airlines website and using the "Manage Travel" section. Enter your last name and confirmation number, which might be found in previous communications. If you need to contact Frontier Airlines for assistance, there is a link to the most up-to-date contact information right here on this page.

Frontier Airlines allows one free personal item that must fit under the seat in front of you, with maximum dimensions of 8” x 18” x 14”. Carry-on bags are allowed for a fee and must not exceed 10” x 16” x 24”. There is no weight limit for carry-on bags, but they must fit in the overhead bin.

To change your email address with Frontier Airlines, you can log in to your account on the Frontier website. Once logged in, navigate to your profile settings where you can update your email address. If you encounter any issues, there may be additional instructions available in your account settings.