In a nutshell: If you experience an AT&T wireless outage, report it by going to the AT&T home page, clicking on the magnifying glass, typing "Out"
It can certainly be frustrating when you're trying to use your cell phone, and there seems to be an AT&T wireless outage. Reporting it can be helpful for notifying the company that there's an issue so you can resume your service.
Cell phone
Visit the AT&T home page.
Locate the magnifying glass at the top of the AT&T home page.
Click on the magnifying glass, which will open the search bar that says, "I'm looking for..."
Type "Out" in the search bar.
Typing "Out" in the search bar will pull up several possible options. The first should say "Direct link" with "Outages in my zip code" underneath.
Click on "Outages in my zip code," which will take you to the "Service outage info" page.
Enter your state, AT&T Wireless, and your address. Make sure the information is entered correctly.
Once you've filled in your information, click the blue and white button that says, "Check for outages."
If there's an outage, the website will state as such. If there's not, it will say, "Your AT&T service status: Wireless" followed by a green check mark. After the check mark, it will say, "All clear! No outages to report. We didn't find any outages in your area. Still having issues? Get wireless help."
If your service isn't working and you still can't make calls or send texts, consider contacting AT&T customer support.
If there's no sign of an outage in your area, contacting AT&T can help you learn more about what's happening. Reach out to them as soon as possible to determine a resolution.
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